I was very specific about that you suspended my account at same time you sent a email. I Not said after or before.
Timeline
1- Set a torrent to download (600Gb My only mistake)
Server does not got quota limits (your mistake)
2- I'm back to transload it and got sborg suspended
3- Check a email
4- Reply email
5- No answer
6- Try live chat
7- No live chat answer
So
No notification, just got a suspended account becouse of a little mistake and you said "I caught you and not suspending coz it was our mistake not enabling the quota."
Please unsuspend my account
PS You are very unprofessional
Please dont sent client email to the public
Answers to your points,
1- That's not mistake, That is abusing.
We're new, so have no idea about that until I asked my tech guy why it's letting users do more than they're allowed to. (I've set a limit, so not my mistake)
2- You know you're abusing, thinking that we're fools, not watching and abusing as you like.
3- You've checked email
4- Another lie, You didn't replied to my email. (you can show me a screenshot to prove yourself)
5- How can you expect for an answer when you don't even send me a email?
6- Another Big Lie, There was only 1 offline message from you sent that when I sent you warning email.
7- How can you expect for an answer when am offline on livezilla (I've already updated that livechat is only for sales inquiry, not for any other support, you should put a support ticket for that)
Warning was chance to follow the terms, not a permission to misusing again, You was still doing the same, It's our term and duty to suspend abusers, I did my job.
Little mistake? Do you atleast know what you're talking? our server hard disk is 2TB, you were doing all files which are more than 100GB, I've caught you when you were doing 647GB file and then I got doubt on you and was noticing the transmission, as expected, you've uploaded that file to transmission directly (which it downloads to '/root/Downloads/' directory)
you were using more than 25% of the diskspace we have on our whole server and you call it a little mistake?
unsuspend your account? why? you're not apolozing your mistake, you're just trying to cover everything with you lies and asks me to unsuspend your account ^o)
Yes you got that right, am not professional (Did I ever you tell that am professional guy?
)
People would think the problem is from ourside, We can't let them think like that, so I have to, It's my responsiblity to show everything with proofs.