You have received a payment that we believe may not have been authorised by
the PayPal account holder. Here are the details of the transaction we are
investigating:
-----------------------------------
Transaction Details
-----------------------------------
Buyer's name: MaXXXX
Buyer's email: MastXXXXXXXXXXXXXXXXX
Transaction ID: 16XXXXXXXXXXXXXXX
In order to continue our investigation, we need some additional information
from you.
Here’s how to provide us the information we need:
1. Log in to your PayPal account.
2. Click "Resolution Centre" near the top of the page.
3. Click "Resolve" in the Action column to view the information we need.
4. You can either fax or upload your documents to us.
the same thing happens to me