Being in the IT support business for this many years I fully understand you. Most of the CEOs and directors and senior managers are quite understandable with things. It's just those little people who were given a fur coat and think they own the fucking world, those are the real pain in the ass!
I feel for you, Ricky, and fully understand and respect your decision. In the past I have requested at least half a dozen support requests via Contact Us and you have always reply back within just a few hours (probably because we are in the same time zone ), so genuine support request users can go through there no problemo - just as efficient as here.
But I'll continue to lurk here. Those whiners and moaners are quite entertaining and intriguing. :P
Take care!
I feel for you, Ricky, and fully understand and respect your decision. In the past I have requested at least half a dozen support requests via Contact Us and you have always reply back within just a few hours (probably because we are in the same time zone ), so genuine support request users can go through there no problemo - just as efficient as here.
But I'll continue to lurk here. Those whiners and moaners are quite entertaining and intriguing. :P
Take care!