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@ xerver

today u deleted some of my earnings...

may i know why ?

pls check username : coolguy

check overall stats and my account balance varying

also stats not working ....day by day earnings decreasing

i'm very disappointed
 
Last edited:
Dear Users

There was a problem with our database today, thats why the stats were frozen. Please send a ticket to our support site and we will rectify your earnings.

Best Regards

Rory
 
xerver said:
anurr said:
Please reply to my PM, it's very urgent.

I need to sleep for a few hours but I hope the CC denied issue becomes solved meanwhile. Then can I give go-ahead to my user when I return.

Or else you'll scare all your potential clients away for good.

Sent from my GT-S5360 using Tapatalk 2
Click to expand...

Hi Anurr, there are no problems with the gateway. Your clients need to enter a One Time Pin that is sent to them so that we can verify the purchase, we use Verified by Visa and mastercard secure code. So if your users are having a problem purchasing, it means that they are not the card owner.

flaiho said:
xerver said:
We are not limiting free users speed, it is still 150Kbps, so if your earnings are dropping, its because of the repeat visits. We do not earn from repeat users, our advertisers pay us for each Unique visit/click/impression.

Regards

Rory
Click to expand...


in first topic says 120Kbps
Click to expand...

We increased the speed.

Craig.Matthew said:
why you no allow z-o-o-m or ftp?
Click to expand...

We do not have control over 3rd party plugins, you are welcome to contact the developers of zoom and ask them to add us.

Also, FTP is something we will look at adding in the future. For now, why dont you use our Desktop File Manager to upload?

Regards

Rory
Click to expand...

Well, I'm going to forward your response to my user and see what he replies.

However, I kind of feel you just lost a sale due to this.

Sent from my GT-S5360 using Tapatalk 2
 
codehtc2014 said:
@Rory
any news about moving france to Group A
Click to expand...

Hi Codehtc

Yes, we are working on it. We have gathered enough data I believe to discuss putting france in group A.

I will have an update for you in about 12 hours.

anurr said:
xerver said:
Hi Anurr, there are no problems with the gateway. Your clients need to enter a One Time Pin that is sent to them so that we can verify the purchase, we use Verified by Visa and mastercard secure code. So if your users are having a problem purchasing, it means that they are not the card owner.

flaiho said:
xerver said:
We are not limiting free users speed, it is still 150Kbps, so if your earnings are dropping, its because of the repeat visits. We do not earn from repeat users, our advertisers pay us for each Unique visit/click/impression.

Regards

Rory
Click to expand...


in first topic says 120Kbps
Click to expand...

We increased the speed.

Craig.Matthew said:
why you no allow z-o-o-m or ftp?
Click to expand...

We do not have control over 3rd party plugins, you are welcome to contact the developers of zoom and ask them to add us.

Also, FTP is something we will look at adding in the future. For now, why dont you use our Desktop File Manager to upload?

Regards

Rory
Click to expand...

Well, I'm going to forward your response to my user and see what he replies.

However, I kind of feel you just lost a sale due to this.

Sent from my GT-S5360 using Tapatalk 2
Click to expand...

Hi Anurr

I'm positive that if your user really wanted to buy, he will come back. But we have not had any other complaints about the payment gateway except from your client.

The gateway works 100% for everyone else, so I'm positive that the problem does not originate from us.

Regards

Rory

__________________
Added after 1:

hello2014 said:
Pls upgrade premium user: javbiz
Thanks !
Click to expand...

Hi, please PM us with stats from your previous host so that we can look at upgrading your account.

Best Regards

Rory
 
Last edited:
quote_icon.png
Originally Posted by codehtc2014
@Rory
any news about moving france to Group A



Hi Codehtc

Yes, we are working on it. We have gathered enough data I believe to discuss putting france in group A.

I will have an update for you in about 12 hours.
Click to expand...

Thank you Rory. Hoping good news
 
Sorry, but this just isn't normal. For days now I only get 3-4 download earning counted, everything else is 0.000.

Below there are even several countries which I know are unique visitors based on prior logs (like LG), but still, all is 0.000.

Wtf?

You know, I have supported you thoroughly so far, but even I do have my limits. This issue together with user unable to purchase premium, I don't know ...

 
coolguy558 said:
@ xerver

today u deleted some of my earnings...

may i know why ?

pls check username : coolguy

check overall stats and my account balance varying

also stats not working ....day by day earnings decreasing

i'm very disappointed
Click to expand...


@ xerver

r u there ??

why u skip my comment ?

its not fair....pls add my earnings.......
 
anurr said:
Sorry, but this just isn't normal. For days now I only get 3-4 download earning counted, everything else is 0.000.

Below there are even several countries which I know are unique visitors based on prior logs (like LG), but still, all is 0.000.

Wtf?

You know, I have supported you thoroughly so far, but even I do have my limits. This issue together with user unable to purchase premium, I don't know ...

Click to expand...

Hi Anurr

You have had 30 - 40 downloads since you started using Xerver 1 month ago, so you dont have enough downloads to actually earn.

Plus, as you can see it shows that all of your downloads were done by a PREMIUM user, obviously these users did not buy premium accounts under your links because you only get 1 - 5 downloads per day, so what that means is these users purchased a premium account under someone elses link and they have most likely downloaded files from other users.

Also, all of your downloads are from premium users, so how is there a problem with our payment gateway?

I'm sorry Anurr, but if your gonna complain when you only receive 30 downloads a month, maybe Xerver is not for you.

coolguy558 said:
coolguy558 said:
@ xerver

today u deleted some of my earnings...

may i know why ?

pls check username : coolguy

check overall stats and my account balance varying

also stats not working ....day by day earnings decreasing

i'm very disappointed
Click to expand...


@ xerver

r u there ??

why u skip my comment ?

its not fair....pls add my earnings.......
Click to expand...

Hi Coolguy

Did you send a message to our support center like I requested?

Regards

Rory
 
Last edited:
anurr said:
Sorry, but this just isn't normal. For days now I only get 3-4 download earning counted, everything else is 0.000.

Below there are even several countries which I know are unique visitors based on prior logs (like LG), but still, all is 0.000.

Wtf?

You know, I have supported you thoroughly so far, but even I do have my limits. This issue together with user unable to purchase premium, I don't know ...

Click to expand...


Hi

upload and make a lots of mirror almost 10 then put your links in linkcrypt and finally with linkbucks

work for me.
 
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