Xerver.co - 25 EUR/1000 PPD/PPV - 70% PPS - 55% Rebill | Webmaster Plans Available
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xerver have you noticed the post of CK13..
no need to upload file kjfdlkajfodjadk.pdf !!!
So PLEASE.... fix this problem..
I am not webmaster or... but I know that your system has protection !! delete the inactive file with 0 download to keep space in hard disk!!!!
so 7 days for files who have 0 download
and 30 day for files after last download
I am right ?
My files were deleted by the admin before the payout.
My payment got rejected claiming that I deleted my own files.
This is the second time I have to post this. Don't ignore it this time!!
Hi
Were you a premium or free user with us? If you were premium and you say we deleted all your files, that would be a lie because that would mean all of your files received no downloads for 90 days and then got deleted.
So if you still had files on the 17th when you requested your payout, the last file would have been deleted 3 months after the 17th, and if you were a free user you last file would have been deleted on the 17th of October, so how can you say all your files were deleted by us before the 1st, which is the date you were supposed to be paid?
This is not possible. You deleted your files yourself.
Regards
Rory
I never had a premium account.
As far as I can remember, the last file I uploaded was on July 25 .
I requested my payout on July 27, which was actually processed on September 9.
While waiting for my first payout, I collected the other 29 euros from my old files.
So please stop accusing us uploaders of lying.
hey he delete your files and then doesnt pay because of deleted files?
oh my god,what kind of admin he is...
hey i am shocked and worry about myself and others too
can he do it to the others
not fair
oh my god,what kind of admin he is...
hey i am shocked and worry about myself and others too
can he do it to the others
not fair
Peter South
Active Member
oh, yeah I know what your talking about and it is highly obnoxious, xerver isn't the only file host to do this and I always tell file hosts how stupid & unprofessional it is to use such keyword indexes to auto-rename files that are uploaded by affiliates. I've noticed this specifically with XFileSharingPro based file hosts that they change the file name from lets say "TeenSexFile.rar" to "_File.rar", with "Teen" and "Sex" being two words in their keyword index to auto-rename.
Under the Policies tab on FileHostReview.com I added a column for "Any Uploaded Files Auto-Renamed". One out of three file hosts I've reviewed so far have this enabled, and its a same that so many file hosts pull this type of nonsense. To me it is a form of censorship and I don't see in any way this adheres to any DMCA compliance requirements. The only thing I can think of why file hosts would make the mistake of enabling such a silly feature is that this might be something which a piece of shit payment processor might require, and if that's the case the file host should look for a new processor...
Overall I am pretty happy with Xerver, and yes the last couple days have sucked for everyone but minor growing pains such as this are OK in my book. So I kinda feel bad saying something negative about them, but then again there are many/much worse negative things that I can say about other file hosts when comparing to Xerver.
At the end of the day the most important thing to me is that the file host maintains its stability and protects its cash flow so that they can pay their affiliates on a timely basis, all of which Xerver has proven to have achieved so far with me.
Then our system deleted your files after they expired, not us. Please understand we do not have time to go through users accounts and delete their files to avoid payouts. If we did this, no one will get paid on time.
We have made payouts 100x bigger than yours to other users. There is no need for us to "Steal" your 20 EURO. We act only on the information that our system provides us. And in the payout section, we can see when last a user has been active on the site. We know that a lot of users, especially PPD request payments and then delete their files to see if a host will pay on not. Its clear that we do pay and we have paid everyone twice a month since we have been online, so there is no need to delete your files and wait for a payment with us. We are trustworthy and we have proved this over and over again, that is why we have the biggest sites working with us.
If our system deleted your files, then it is only fair that your payment be sent. I will look into your account today and update you.
Kemail, this issue does not concern you. Last time you were ranting and raving on other peoples posts on our thread, you were banned from Wj. You insulted us and we still made your payment.
Please think before you post things. This is 1 user that has a problem, not everyone.
Hi Peter
There are very little payment processors that are willing to work with File hosts these days and for these reasons we have to obide by their terms and conditions.
However, I can look into some of the issues you mentioned above and try my best to find a solution to them. We do appreciate your support and your compliments.
----------------------------------------------------
To all users complaining about File deletions, MD5 does not check the file name, it checks the file signature. So if you were to upload a file that has been banned via MD5 and rename that file before upload, the file will still be deleted.
Another reason why your files might be getting deleted is because of our anti-dupe system. This has been enabled since Sept 13th. But its causing a lot of confusion amongst uploaders so we will disable it again.
----------------------------------------
Smarboy will be back today to handle all questions and support on the thread.
Best Regards
Rory
you dont need to talk about my ban and talk bad to me
please
i am ok
i understood
you can kindly tell me the problem
i can understand
i am always happy with working with you
no problem
this is true about auto rename files but they have more issue than this.
until now no dmca; delete folder
impossible view more than 50 files per page
impossible move folder
btw until now didn't see any uploader's sale screen shoot.
also can you explain me what means this column Premiun ?
Again: These files were expired or deleted by administrator from your account: abcdef.720.part1.rar
That file was uploaded on october 3.
And I have the same situation as described above: [TABLE="class: table table-striped"]
[TR]
[TD]2014-09-22[/TD]
[TD]€ 31.04[/TD]
[TD]REJECTED (DELETED ALL FILES BEFORE PAYOUT - AGAINST TOS)[/TD]
[/TR]
[/TABLE]
Your support said me: if I'll continue work with you then they'll be able to pay me. But before payment day you'll delete all my files again and I'll get 'rejected payment'.
What should I do, I just want to get my money.
It's smell not good. Sorry.
That file was uploaded on october 3.
And I have the same situation as described above: [TABLE="class: table table-striped"]
[TR]
[TD]2014-09-22[/TD]
[TD]€ 31.04[/TD]
[TD]REJECTED (DELETED ALL FILES BEFORE PAYOUT - AGAINST TOS)[/TD]
[/TR]
[/TABLE]
Your support said me: if I'll continue work with you then they'll be able to pay me. But before payment day you'll delete all my files again and I'll get 'rejected payment'.
What should I do, I just want to get my money.
It's smell not good. Sorry.
Why do you request payment and then stop uploading and never log into your account? This looks very suspicious to and thats why your payment gets rejected.
We cannot make a payment if there are no files in the account, if we do this everyone will abuse our system with fake downloads/sales.
Regards
Rory
I stop uploading around my first payment when you decreased ppd rates and when you deleted all my files I requested the payment .
I don't like to have a few cents in account.
But if you (your system) deletes the files after a week after upload it looks very suspicious.
I'm not the only one who says you that you (your system) deletes too many files and too fast.
BTW. After my first and the only payment (2014-08-06 - € 91.94) I didn't get a free premium as you promised for those who requested more then 30 euro.
Regards,
Me
I don't like to have a few cents in account.
But if you (your system) deletes the files after a week after upload it looks very suspicious.
I'm not the only one who says you that you (your system) deletes too many files and too fast.
BTW. After my first and the only payment (2014-08-06 - € 91.94) I didn't get a free premium as you promised for those who requested more then 30 euro.
Regards,
Me
Dear Users
As of the 16th, the minimum payout will be increased to 25 EURO.
This is a step we have to take because of the overwhelming amounts of small payments being requested.
We believe we no longer need to prove that we pay, we do pay and we have paid on every payout date as stated in our thread. So the 10 minimum is no longer needed.
Thank you for your understand and continued support.
Best Regards
Rory
As of the 16th, the minimum payout will be increased to 25 EURO.
This is a step we have to take because of the overwhelming amounts of small payments being requested.
We believe we no longer need to prove that we pay, we do pay and we have paid on every payout date as stated in our thread. So the 10 minimum is no longer needed.
Thank you for your understand and continued support.
Best Regards
Rory
You don't pay every payout, at least two of them you've stolen.
Using 25 EURO minimum payout you'll get more in your pockets.
Anyway, you can take my money as halloween gift, but you untrusted host.
You should add in you first post something like: if you stop uploading - you get nothing!
By the way, I couldn't find it in you TOS as you say!
Best Regards and Adios.
Using 25 EURO minimum payout you'll get more in your pockets.
Anyway, you can take my money as halloween gift, but you untrusted host.
You should add in you first post something like: if you stop uploading - you get nothing!
By the way, I couldn't find it in you TOS as you say!
Best Regards and Adios.
So we pay 300 users on a single payout and 4 users complain (2 complaints already resolved) which leaves us with 2 users.
2 People out of 300 that are not happy and now we are untrustworthy? I like your logic.
Good luck.
Rory
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