RapidGator 50% on PPS, up to 35$ for 1000 Downloads
- Thread starter NewRapidGator
- Start date
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comehereall
Active Member
kid, stop blaming them and get the main Ideea.. all the filehost's have problems
NewRapidGator
Active Member
We answer all tickets.
What is your ticket number?
We are adding new servers right now and I promiss things will be better next week. We just can't move all traffic to new storages. It is a bit more complicated than you think.
Dude,
We are so sorry.
Once again stats are wrong cause people do not download full files because of current low speeds.
What is your ticket number?
We are adding new servers right now and I promiss things will be better next week. We just can't move all traffic to new storages. It is a bit more complicated than you think.
Dude,
We are so sorry.
Once again stats are wrong cause people do not download full files because of current low speeds.
We do delete files if we get Abuse.
My files are for premiumusers only.....i am PPS...one of my downloaders told me that he downloaded 10 of my games (thats 50 files) and one is not working.The problem is that it shows me only 10 Downloads in one week!!And the speeds for premium users are ok!
NewRapidGator
Active Member
You are on PPS, We don't count premium downloads. And We count Free downloads only 1 download per 1 Ip in 24 hours. Like other hosts.
sonyvaio97
Active Member
better would be to add filepost and all other working popular sites 1st... thank you.
Yah, It's very bad! Not answer me?
caotungnam
Active Member
Excuse me, RapidGator............. 
I cant understand that why some files of mine don't get counted..... ??? What is with your stat system??? Some files get download points and some files get number "ZERO".........And as a result, my earnings are *** going south??? It kinda piss me off, man........
I need your explanation...asap!!!!!!!!!!!!!!
I cant understand that why some files of mine don't get counted..... ??? What is with your stat system??? Some files get download points and some files get number "ZERO".........And as a result, my earnings are *** going south??? It kinda piss me off, man........
I need your explanation...asap!!!!!!!!!!!!!!
mikelangelo
Active Member
what's the probleme with stats
files that i uploade last 2 days all zero downloads
files that i uploade last 2 days all zero downloads
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i realized soemthing while checking the files. my file also didnt get countred and i remember he said their migrating files or something so i checked files list again and some files had different download address from 2 days ago ! i replaced new address with the old one and my files started counting !
maby its just me, dont know about others !
maby its just me, dont know about others !
Actually all my tickets got one answer, but for a few of them I had to ask you twice as I didn't get one answer in the first couple of days.
Maybe it's me that I'm wrong and I don't know know how hard is to make a filehosting run, but old owners usued to answer my tickets in a few minutes/hours.
Anyway that's not your first problem: looks like (as usual) you're not reading all our posts and answer only a few of the questions: if I'm still using RG it's because, of course, I liked the service since the beginning but it's at least annoying to see the same problems are recurring since the old owner times.
When, in the middle of February, RG got lots of new users (after all the problems with megaupload and similar websites) the service almost crashed:
- uploading/downloading speed was inconstant
- FTP worked bad (trying to upload files mostly of the times you got error messages or it wasn't possible to connect RG servers)
the previous owner asked us to wait because they were adding new servers and I was one of the few telling "ok, it's not a problem for me... if the service will be better I can wait"
and it looked I was right: after the new servers the situation was better but they got the famous paypal problem and all it looked lost.
Now: you are new owners and (as I told you) everything worked good at the beginning, but after a few days the same problems of February appeared again: now I can understand (again) you got problems managing the traffic growth and I'm ready to wait for the new servers (again) but I find (of course) weird you always have got the same identical problems month by month... taht's why I find it's not really professional to open a support thread asking people to use your hosting when you (for first) know your service isn't fully operative and, after that, thinking you can simply give us one answer to all the problems: we are adding new servers. STOP
Of course actual RG users would like to have fresh news about how the situation evolves
So it's ok for me: I will wait next week and see if there are REAL CHANGES.
NewRapidGator
Active Member
Was it working before?
__________________
Added after 8 minutes:
Hi,
Well, almost every post in this topic is about bad speed for free users and problems with RU. I already told multiple times. This will be solved when all added servers are fully operational. Till that, it can't be solved, because old infrastructure can't handle this traffic. The fact that we are new owners does not mean that we can add all users wishes and rewrite website code or servers capacity just in one day.
If FTP or RU not working - just wait few days till it does. I'll notify in this thread when things are stable.
Hi,
Something strange with filemanager: When I use a 'search' and then try to get a links - nothing happen. And 'Select all' button doesn't work too.
__________________
Added after 8 minutes:
Hi,
Well, almost every post in this topic is about bad speed for free users and problems with RU. I already told multiple times. This will be solved when all added servers are fully operational. Till that, it can't be solved, because old infrastructure can't handle this traffic. The fact that we are new owners does not mean that we can add all users wishes and rewrite website code or servers capacity just in one day.
If FTP or RU not working - just wait few days till it does. I'll notify in this thread when things are stable.
Actually all my tickets got one answer, but for a few of them I had to ask you twice as I didn't get one answer in the first couple of days.
Maybe it's me that I'm wrong and I don't know know how hard is to make a filehosting run, but old owners usued to answer my tickets in a few minutes/hours.
Anyway that's not your first problem: looks like (as usual) you're not reading all our posts and answer only a few of the questions: if I'm still using RG it's because, of course, I liked the service since the beginning but it's at least annoying to see the same problems are recurring since the old owner times.
When, in the middle of February, RG got lots of new users (after all the problems with megaupload and similar websites) the service almost crashed:
- uploading/downloading speed was inconstant
- FTP worked bad (trying to upload files mostly of the times you got error messages or it wasn't possible to connect RG servers)
the previous owner asked us to wait because they were adding new servers and I was one of the few telling "ok, it's not a problem for me... if the service will be better I can wait"
and it looked I was right: after the new servers the situation was better but they got the famous paypal problem and all it looked lost.
Now: you are new owners and (as I told you) everything worked good at the beginning, but after a few days the same problems of February appeared again: now I can understand (again) you got problems managing the traffic growth and I'm ready to wait for the new servers (again) but I find (of course) weird you always have got the same identical problems month by month... taht's why I find it's not really professional to open a support thread asking people to use your hosting when you (for first) know your service isn't fully operative and, after that, thinking you can simply give us one answer to all the problems: we are adding new servers. STOP
Of course actual RG users would like to have fresh news about how the situation evolves
So it's ok for me: I will wait next week and see if there are REAL CHANGES.
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