LumFile.com - Official Support Thread

[lumzechai]

Hello. I've purchased a Premium account today. But somehow I can not log in as a "premium".
I've got a mail from seller and it says: successful.
my nickname is: swer
Thanks.

Do you have selected payment method ? Please PM me for check that. Thanks

lumzechai, I have to ask you a question: how the new payment system is resistant to the complaints of owners? It is no secret that organizations like ACIUF and STOPFILELOCKERS, sending thousands of complaints in the payment systems to get them to resign from processing file hosting. That's why the Avangate refused to work with file hosting.

Carlos Black, you asked the right question. Certainly, noone can assure lumfile, that the new payment gateway will stay with them for a long period of time. But at least the question of complaints should be discussed beforehand because it's the main problem nowadays and silence will not help in this case...

It does not depend on us, it depends on the credit card processing company. If they fear and have no legal department handling issues related to the violation report, they can close merchant account at any time.

__________________
Added after 9 minutes:

seems like they deactivate force registration. I don't know how they will detect user who upgrades to premium though our links now?:facepalm:

Because It not affect to sales or under ref. Anyone can test it, very easy for test.

 

[gmrabbe]

think force registration was better.

 

[lumzechai]

News update:
- We had direct call with payment gateway. They said: they have issue with 3D secure of MasterCard. They also waiting MasterCard reply. MasterCard just work on Tuesday and Friday each week. This reason they delay golive, unfortunately . They will be updated news on Friday this week.
- We add function view number download Free/Pre in Reports.
- We finding translator language on our website. (Japan, Russian, Indo, Germany....). Please PM me if you're a native of list country above

 

[VIP]

Because It not affect to sales or under ref. Anyone can test it, very easy for test.

okay, let see the result within this few days.

think force registration was better.

agreed.

They will be updated news on Friday this week.

meaning this Friday we might not see new payment gateway go live yet! they don't work on weekend so expect it will go live next week or the week after next.....:S:facepalm:-_-

 

[AmaderShare]

lol... seems got two sales but nothing i'v got. whtz wrong..? (confused)

 

[Kongressman]

Did you know that through the program downloaded from Jdownloader premium is not included, you need to fix this otherwise one account can be used hundreds of people

 

[minhete]

bAH, Lumz, please go fetch filemates sales counter, it works perfectly

Yours has so many flaws

 

[lumzechai]

bAH, Lumz, please go fetch filemates sales counter, it works perfectly

Yours has so many flaws

They using ikoruna, reseller allmykey, paymentwall... what wrong ?

Did you know that through the program downloaded from Jdownloader premium is not included, you need to fix this otherwise one account can be used hundreds of people

It error by Jdownloader. Not me. They can't check lifetime account. Other account can download very easy. Also, IDM working fine.

lol... seems got two sales but nothing i'v got. whtz wrong..? (confused)

Please clear understand. It downloaded by 2 times by premium account. It does not mean that you have two people who bought premium on your link.

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Added after 5 minutes:

meaning this Friday we might not see new payment gateway go live yet! they don't work on weekend so expect it will go live next week or the week after next.....^o):facepalm:-.-

As i said: I just can update news from payment gateway. I can't decide while they not yet a response from mastercard. I still keep in touch tomorrow. I will update if there are changes

 

[limited]

lol... seems got two sales but nothing i'v got. whtz wrong..? (confused)

lol same thing happened for me also 1/2 0sales
i never got this upto now

this is the first time i got lum pls check may be sales are counting under downloads count because its not only happened for me

News update:
- We had direct call with payment gateway. They said: they have issue with 3D secure of MasterCard. They also waiting MasterCard reply. MasterCard just work on Tuesday and Friday each week. This reason they delay golive, unfortunately . They will be updated news on Friday this week.
- We add function view number download Free/Pre in Reports.
- We finding translator language on our website. (Japan, Russian, Indo, Germany....). Please PM me if you're a native of list country above

after go live is that master card is available for tue & fri for temparorily or permanant

 

[lumzechai]

lol same thing happened for me also 1/2 0sales
i never got this upto now

this is the first time i got lum pls check may be sales are counting under downloads count because its not only happened for me

Based on the little numbers download, it can not say anything. Premium account can download any link, not just the new account to bought from your link can download your link

after go live is that master card is available for tue & fri for temparorily or permanant

If Golive, we accept Visa, Master, JCB. Accept payment from all country.

 

[tibbsy79]

If Golive, we accept Visa, Master, JCB. Accept payment from all country.

So if mastercard say no what then? do you have any back up plan if it doesn't work out with this gateway you are applying for.

 

[lumzechai]

So if mastercard say no what then? do you have any back up plan if it doesn't work out with this gateway you are applying for.

It not issues with our service. Just issues with payment gateway. It having bug while config 3d secure code.

 

[cancel]

@^^ ask the code from ryushare they have no problems in 3d secure ).LOL
Also if you have same cc payment gateway like ryushare they dont support USA!

 

[lumzechai]

@^^ ask the code from ryushare they have no problems in 3d secure ).LOL
Also if you have same cc payment gateway like ryushare they dont support USA!

We never use same payment gateway. Other file host always copy from us. We always found solution for myself

Look:

And activate more option now

 

[WPDigital]

great.... go live soon please

 

[lumzechai]

great.... go live soon please

Yes, i hope it golive soon too. Done integrated. awaiting golive :D

 

[cancel]

American express is verry important for US sales and i see u have it .....thats a +1

 

[Machar]

reseller sales being counted?

 

[Uzair Umer]

they still paying........??????

 

[juraska]

of course they do