GigaServers - 10Gbps Unmetered XEN VPS - Linux/Windows OS - From $16/mo (EU)

[InterWAP]

All tickets responded!

 

[Deadmau5]

it is open

All tickets responded!

Pls check ticket still waiting......

 

[aljo1985]

Thanks for sorting my ticket out.
If you want a host these respond very fast and update you with full info rather than beat around a bush A+++

 

[Deadmau5]

Hello Gigaservers,

Did you think we can finally fix the Problems you have on your Side since
03/02/2013 16:40.

I would really appriciate it if you can give support today becouse i wait all the day see you online here but get no reply to the ticket that is open since 03/02/2013 16:40.

I thnk you understand my point now.

Thanks

 

[YanezItaly]

today for me not work never

now work

 

[aljo1985]

Hey can you check this ticket out please, Ticket #391789

 

[Deadmau5]

Pls check ticket #897217

__________________
Added after 6 Hours 3 minutes:

Pls check ticket #897217

still waiting for ticket answer

dont have time to play games anymore if you online you can answer the tickets or give any reply whats going on now

How i say my time to play is over now

 

[Ollie]

@Deadmau5

Just change host's man, you can get amazing server deals here: https://contabo.com/?show=servers

I also asked for a refund through PayPal since he apparently offers a "7 day money back guarantee" as quoted here: http://www.wjunction.com/1764540-post212.htm because i wasn't happy after purchasing a 10gbps server. . . . I received no refund.

 

[lib3rty1]

@ollie so you didn`t get refund as I am waiting for this one also...

 

[Deadmau5]

@Deadmau5

Just change host's man, you can get amazing server deals here: https://contabo.com/?show=servers

I also asked for a refund through PayPal since he apparently offers a "7 day money back guarantee" as quoted here: http://www.wjunction.com/1764540-post212.htm because i wasn't happy after purchasing a 10gbps server. . . . I received no refund.

Trust me the Party will start today if he think he can play here

@ Ollie i dont wonder about this after that all he can now start to provide service or it will stoppend and i report this not only here iam over with time to wait now.


Still waiting for the Final Setup that i request and here is the first proof that got all customers not only me

next screen i request a Refund becouse the speed sucks still

this is the answer.............

and i hear nothing about sorry for the trouble but how you know we offered 1 month free for all the trouble or something like this NOTHING.




I never was switched since this email to another Vps Node or anything like that,the Vps have still same ip.

I requested not only 1 time to switch..more will come soon i wait now for an answer first.

Regards

 

[aljo1985]

Still waiting for a reply on tickets.
Please can you get to this

__________________
Added after 3 Hours 54 minutes:

I opened this ticket over 24hrs now. 50% of my users are unable to access my website and activity has dropped dramatically in the last 3 days cause of the hardware firewall. I needed a response to see if it would be best to go through cloudflare to protect the site, or can you fix your firewall from blocking legit users?

It is blocking everyone who uses a MAC/Apple ANY browser on them devices.
Also blocking windows XP users and PS3 browsers, all console browsers.
The only traffic allowed to visit are people with windows 7-8.
That leaves my website only accessible to very few people.
I had messages from moderators of my site stating that the site has been offline for 3 days for them.

No use to me if I have a website that 50% and over cannot visit.
I wanted a reply to look at the best options.. I got no reply so far with a half dead website.

I want my website to be up 24/7 not 2 days a week or never for people of these devices.

I think I am gonna switch hosts and protect with cloudflare..
Cause I obviously getting no where here.

You should inform all customers at all times.. Its the best policy!

 

[lib3rty1]

Unfortunetly i see that if it comes to refunds he is not doing this. I have submited my ticket 3 days ago and there is no response from him and I got information that I have 7 days money back.....

 

[aljo1985]

On the 7th day.. He stopped responding to my tickets..
Am I still able to get a refund?

 

[Deadmau5]

Unfortunetly i see that if it comes to refunds he is not doing this. I have submited my ticket 3 days ago and there is no response from him and I got information that I have 7 days money back.....

On the 7th day.. He stopped responding to my tickets..
Am I still able to get a refund?

if he doesnt fix our Problem i would say we open all 3 together a Paypal Dispute and explain them whats going on.

Maybe we trade then our Ticket Ids for Paypal so Paypal will see that are more people as only 1 Customer.

I will wait till he reply here back

Regards

 

[lib3rty1]

if he doesnt fix our Problem i would say we open all 3 together a Paypal Dispute and explain them whats going on.

Maybe we trade then our Ticket Ids for Paypal so Paypal will see that are more people as only 1 Customer.

I will wait till he reply here back

Regards

Yep we should do that,
so till when we will give him dealine ? till Sunday ?

 

[Deadmau5]

Yep we should do that,
so till when we will give him dealine ? till Sunday ?

i would say if he login today here and didnt reply but Sunday should be finally be Fine if he doesnt reply Back.

Regards

Last answer in Ticket
14/02/2013 20:33

 

[Froomple]

OP, Do you mind to post an update of all the issues over here?

 

[lib3rty1]

Ok, no response for ticket. Time to open PayPal dispute ?

 

[Deadmau5]

Ok, no response for ticket. Time to open PayPal dispute ?

give him the chance to post a reply here maybe he had real life problems everyone can have but if he will not Reply then its time for it.

Regards

__________________
Added after 6 Hours 8 minutes:

OP, Do you mind to post an update of all the issues over here?

seems not

Topic Reported!

 

[lib3rty1]

So ?

NOw you want to open dispute ?