@hegeszto: Your VPS was online or not? All our VPS are self-managed. So you have access to VNC in case you don't have internet connectivity to it (like your case). You can enter with VNC and check why you cannot access your VPS via RDP. Also you can reboot/shutdown/boot your VPS via your Client Area. You don't have to open tickets or writing on all the forums where you have account, about a problem that you can solve your self. Btw, there was no issue on the node, so probably there was a problem inside your VPS.