Plz help! I can't trade in point to renew my pro account
Make sure you have enough earnings in your unpaid to pay for the pro, if it still doesn't work open an affiliate ticket with your email and the pro you want to buy
Mr Hish, plz
Help me to solve this trouble:Error: Confirmation code not found in database.
I've sent u a ticket
#204512
thank you verry much
Please look at the ticket
Best regards,
Marco
One file from one IP downloaded from premium account = 1 download
Same file from different IP downloaded from the same premium account = Multiple download ??
Here, because the IP's are different, won't they be treated as different downloads. Say one download from USA and the other download of the same file from UK using the same premium account.
I'm not sure the downloads which I'm getting are based on above fact or not.
Can you please clarify?
Thanks in advance
We count one download per premium account no matter the IP
Best regards,
Marco
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Added after 6 minutes:
Hi Hish / Marco,
It seems that Remote Uploads works fine except when there is a space within the file name or in the file URL.
It returns with two separate links on the File status as follow:
ERROR_UNKNOWN
Invalid Link
ERROR_FILE_NOT_FOUND
Please refer to #205107
Sent your information to IT, I will get back to you in the ticket when we have some news
Best regards,
Marco
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Added after 13 minutes:
Request #205311
I can't connect filesonic.com and Upload,Download because blocked.
Please Fix
Please look at your ticket
hi,
I was a premium member of filesonic for i think 3 months, canceled it, renewed it and before i could download the first link I got a message saying that my ip had been blocked for suspicious activity....is it suspicious that I paid for an account????????
Upgrading your account won't cause this error, the most common cause is multiple failed logins, open an affiliate ticket if the error remains
hi,Hish,please fix file manager, files uploaded via ftp don't appear in file manager for hours.
Send us the file names and when they were uploaded in an affiliate ticket so we can look
Please check Ticket #205351
I answered your ticket
Is anyone getting ERROR_FILE_NOT_FOUND when RUing from MU, or is it just me?
We are aware of issues with remote upload, IT is working to resolve it, just a bit more patience guys
Best regards,
Marco
please unblock my IP : xxxxxxxxxx
Yes Ip Blocked Can't Upload Please FIX
Always open an affiliate ticket if you get IP blocked errors, never post them on the board, you are just asking to be hacked by doing so
The earnings from last month's promo are not added to the total earnings. How can we request the earnings from promo? Thank you!
Click on the promo earnings in the stats and you will have a request button
Best regards,
Marco