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RDAHeaven.com - E3-1230v2, Encoding, 16/32GB RAM, RAID0, 1Gbps From $9/Mo (EU&NL)

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Dear Clients

We are facing a small network outage with our servers and we are working to fix it. Everything will be back to normal within next 1 hour.

Regards
 
i also cannot connect, they send me this reply to my ticket

Hello

We are aware of the situation and trying to fix it. Please bear with us, You will be compensated for this downtime.

Regards
Markus K
RDAHeaven
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yes problems not solved... cant connect again. i hope in couple hours is all back to normal

edit: i have same ip... i cant connect lol
 
jidox said:
i can connect bro. what is the ip of your server? my is 109.200.31.106
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Same IP
Sir the server is online right now, and we are upgrading the server to IPv6 from IPv4 hence you are facing small downtimes. We will try to avoid any more downtime from now.
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This is the answer i got from support but server is still off.
 
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Dear Clients

Some hours ago we decided to upgrade our servers from IPv4 to IPv6, To do that we had to add some new network policies and thats the part which looks like we messed up a little. It was our mistake to do that experiment in a live server and we completely accept that. Right now we are reverting the changes. Some of the clients were not able to connect to the server cause of those network policies, We have decided to give 5 days extension to those clients. So whoever was unable to access server in last 12 hours kindly open a support ticket and we will extend your service for 5 days.

Regards
 
RDAHeaven said:
Dear Clients

Some hours ago we decided to upgrade our servers from IPv4 to IPv6, To do that we had to add some new network policies and thats the part which looks like we messed up a little. It was our mistake to do that experiment in a live server and we completely accept that. Right now we are reverting the changes. Some of the clients were not able to connect to the server cause of those network policies, We have decided to give 5 days extension to those clients. So whoever was unable to access server in last 12 hours kindly open a support ticket and we will extend your service for 5 days.

Regards
Click to expand...

I really dont need 5 days extra i only need the server to work that is all , but apology is accepted if you get server back to as it was because everything was great the speed , support , everything.
 
Sasa.Srbija said:
I really dont need 5 days extra i only need the server to work that is all , but apology is accepted if you get server back to as it was because everything was great the speed , support , everything.
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Thank you very much for your kind words, The server is restore to its previous state now and should work as you explained. If anyone is still unable to connect please contact support or PM me your details.

Regards
 
I really had enough of this RDP `providers` fo fk sake...c`mon man downtime issue, laggs, programs that keep stop working...
winrar/unrar its like shi....t To copy an 400mb file tooke me an hour....



This is the second RDP i bought this month, first i`ve used for a couple a days...the worst service ever `Pocket RDP` RIP mothefk...and didn`t refund.. and now your...even the fk hosting where i host my website..bought 3 days ago..2days of DDos...what the fk happens????

---------- Post added at 01:46 PM ---------- Previous post was at 01:45 PM ----------

 
@t3hdrom
Are you having problems with freezing utorrent and deluge for me it freezess after couple of seconds.
UPDATE :
Now everything is ok thanks to fast response from support.
 
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hyelton said:
Just now going to order. But NO promo code works was going to get the $12 I should had ordered a few days ago:(
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The discount code "wjuncion" expired some hours ago however we have LAST slot left for "2013" code which gives you 25% Lifetime Discount.

Regards
 
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