LumFile.com - Official Support Thread

[lumzechai]

It only count free download

 

[bravesoldier]

It only count free download

See....you always gave different answer that not related with the issue.
From that answer clearly you only defend yourself !

It only count free download

News feature:
- We add Download Point Bonus function. If last day, you not have any sales or rebill. Number download will be add into Point Bonus. When you reach 5000 point. You can use it for upgrade premim 30 days. Check point here: http://lumfile.com/?op=extend_premium_my_account

Now if you said it only counted Free Download, please take your calculator :

http://www.wjunction.com/1761342-post4829.htm

06 February 2013 : 20425, if only counted free download then explain to me why on 07th February 2013 the result can be 20832...? 20425 + 377 should 20830 not 20832 like your system showed.:-=

And if only counted free Download explain to me why today it's not counted while on previous day it's automatic counted...?

And If only counted Free download then explained this too:
http://www.wjunction.com/1758690-post4766.htm

( If you want to know the answer : 19391 + 395 + 135 = 19921, then it's stop counted because on 2 and 3 February there's Rebill, exactly like this statement : We add Download Point Bonus function. If last day, you not have any sales or rebill. Number download will be add into Point Bonus. )

You want continue read my calculation...? Then continue to this post, i even need to solve this question by myself :
http://www.wjunction.com/1759907-post4792.htm

See : 05 February 2013 server time 20:08:46 Download Bonus Point : 20425
from where...? Download results on 4th february + 19921 ( 19921 + 452 + 52 = 20425 ), at that time your system added Download Bonus points again because on 4th February 2013 there's no sales / rebill.

And that's why on 06 February 2013 server time 10:44:39 Download Bonus Point still : 20425, because on 05th February 2013 there's rebill again and your system worked exactly like this statement again : We add Download Point Bonus function. If last day, you not have any sales or rebill. Number download will be add into Point Bonus. ). So my last question is reasonable, isn't it...?

You Always gave confused answer and pretend everything is OK !

Now if you insist it only counted Free download then please explain to me from 01 February 2013, starting point 19391, then you calculate all free download from that day till yesterday, the result should be 22542..while latest screenshot i gave you = 20832.

You can't explain why i have 2 website sales without Premium sales counted ( It's other peoples links that posted in your site so you only get % website sales ....yeah right....while it's only me posting in my site )

And now you didn't even explain why download bonus points not change ( While the real answer we already know : that's because there's sales or rebill ), you simply gave different answer.

C'mon if you make statement then you must be able to explain how to count :-=, i gave my calculation and all matching with screenshot, then now it's your turn to give the way you calculation base on what you said : It's only counted free download, but remember....the result must matching like the screenshot i posted. I thinks everyone will say it's a fair way....and i'm glad i made screenshot so it's not only imagination.

Am i asking too much as your affiliate to get explanation for mysterious 2 website sales and today download bonus points not added, remember, i asked with screenshot and explanation. Or i don't have the right to ask about my stats....?

 

[lumzechai]

Please write sort content. We do not have more time read and explain for you each day. Why other aff not have any issue only you ? I think you need take more time for improve quality your posting lumfile link.
About website sales. Our tech will give you result today by my PM

hey lumzechai what about bonus 10%. i request pay out but did not see any bonus amount

We will add 10% when we pay it. Noworry about it. Bonus money will pay on Feb-15

How can i have 3 free downloads?

All my files are bigger then 1 GB and here is the settings :

How can someone download for free?

Are you sure? Please sort and view all your file and check how many file size under 1G

 

[bravesoldier]

OMG....

Please write sort content....? We do not have more time read and explain for you each day. Why other aff not have any issue only you ? I think you need take more time for improve quality your posting lumfile link.

Hello.....The Questions :
1. Till Today you still owe me explanation for unsolved 3rd February 2013, 2 website sales but no Premium Sales Counted. I already gave you by PM, user ID, my site name. I have waiting from 3rd February 2013 to get explanation.

Your answer that :sales for other peoples links that posted in my site and me only got % website sales. I reply : That's impossible,only me posting in my site.

After that you didn't reply my PM, i need to post in thread and Forward my PM to get your attention again !

2. The last one...which part not clear for you, why my last download bonus points not added...? I have give the explanation and all match the screenshot, while your answer : It only count free download. Can you give calculation that supported your answer so it's matched the screenshot...? I already give my calculation, so if you insist with your answer, explain to me your calculation, that's what we called as fair. If you can't then it's showed how you cheated. If people can give statement then they must able to explain and give detail calculation that match his statement, if they can't...that's just bullshit !

We do not have more time read and explain for you each day.

Only take less than 10 minutes to use your calculator and start to count, then you can see which statement is right.

FYI : You already gave 2 different answer regarding how download bonus points counted, and all wrong and never match the screenshot if we used your statement :
http://www.wjunction.com/1759966-post4799.htm
http://www.wjunction.com/1761351-post4830.htm

Why other aff not have any issue only you ?

At least the screenshot showed that the problem is real. Why only me...? Why don't you ask yourself too, how many times i have told you to kindly check my account script, and your last Pm reply even told me to delete all my files and leave your serviceif i'm not happy, we have system that working fine. And today download bonus points not added is a proof that there's sales. All the sample screenshot i posted clearly showed that your system stop counting download bonus points if the last day affiliate got sales / rebill. if you said it's not like that, then explain, but should match all report and screenshot that i posted.

And My question is reasonable, i gave screenshot and everyone can see or even try to calculate, so once again the problem is real not Why other aff not have any issue only you ? If there's nothing wrong..then i won't asked you.

Well, at least now more peoples could see, the way you give answer once again only try defend yourself !

 

[Mostarac]

 

[lumzechai]

As i said: Today

 

[Puxxup]

Recurring Payment

Hi everyone, I need to deactivate the automatic renewal of my lumfile premium account. How can I do? I've already opened a ticket and tried to contact lumfile by mail but I never received an answer. Please help me. Thank you so much. Byez

 

[D4rk]

i have PMed u , please answer me !

 

[lumzechai]

Hi everyone, I need to deactivate the automatic renewal of my lumfile premium account. How can I do? I've already opened a ticket and tried to contact lumfile by mail but I never received an answer. Please help me. Thank you so much. Byez

login your account and go to My Account and you will see Cancel Subscription button

i have PMed u , please answer me !

I will today

 

[Puxxup]

Thank you!

 

[bravesoldier]

As i said: Today

Ok you have reply regarding website sales, thanks for keep your promise, but the answer is getting confused and far away from the problem,and only gave more disappointing :

Our tech reply here:

The user that's received the affiliate money is the user yyyy.

This means:
1) User clicked on xxxxxx' webiste (so he received the webmaster's sale)
2) After that he visited yyyy's file (so he received the uploaders's sale instead of xxxxxx)
3) After that he bought premium

This situation is normal.

Normal...? xxxxxx ( That's Not even my site name ) and yyyy not even related with my website, and your tech answer : 1) User clicked on xxxxxx' webiste (so he received the webmaster's sale), while xxxxxx is not my website, and my site as i already told you in PM is zzzzz , i asked about website sales in my site zzzzz, so where's the relation...?

We talked about my site sales here, zzzzz, while your tech answer not mentioned anything about my site : zzzzz, in fact their answer : xxxxxx site received webmaster sales, then yyyy who have files / posted in xxxxxx site received premium sales because user bought premium from his link.

While my question : On 3rd February 2013 there's 2 website sales ( Site name : zzzzz ) in my stats report but no premium sales counted. While your first reply : It happened because user bought premium from other affiliate links that posting in my site....but ONLY ME AND ONLY MY LINKS IN MY SITE, that's why i asked and expected explanation. Your tech answer : user that bought premium Visited xxxxxx' site then bought premium from yyyy's links. So my question : Which site or account that your tech investigated...? if that user bought Premium from yyyy's links in xxxxxx'site then where's the relation with my problem...?

As uploader i only have simple understanding : My site already registered in your system ( before this case i already got few sales from my site ), and only me posting and manage that site, so when on 3rd February there's Website sales on my stats but without Premium Sales, i need to ask what's wrong with that. System won't count website sales if site not registered.

So i won't asking again, i only wasting my times and will never received clear explanation, it's only small amount. About another case why today Download Bonus Points not added, i'm very positive You will have more answer again, for me and those who can count and calculate the problem is very clear but like always you will give different answer and will say the problem is always from me.

Lumfile = Never asked About Your Stats No matter Strange It Is, whatever they said = You MUST Accept.

Sorry, i don't want give more problem for you, but i never received clear answer, while i have right to ask and get explanation that make sense.

 

[wild_west]

Today sale too bad still did not get any sale but download ratio are too high what happen

 

[Spox]

Yes, seems the users are having problems to conclude their payment.
I got 8 new referrals in short interval of time between their registration time server and no one sale!

lum you must check if the payment gateways are working fine.
Seems there are problems to conclude the sales!

 

[lumzechai]

Yes, seems the users are having problems to conclude their payment.
I got 8 new referrals in short interval of time between their registration time server and no one sale!

lum you must check if the payment gateways are working fine.
Seems there are problems to conclude the sales!

I will test by my credit card

Sorry, i don't want give more problem for you, but i never received clear answer, while i have right to ask and get explanation that make sense.

You will still ask more and more question if you not have any sales. Never have a clear answer for you. Please try test sales or any thing you want and give me a proof about sales not count for you. It OK ?
Other option like bonus download point, it only a function support for aff about extend premium free. Please do not bother much about it. Do not take it compares with other functions. I'm sure with you that we never cheat and do not have anyone with evidence about we cheating, including cheater sales

 

[Spox]

Sorry! I had said in my previous post 8 referrals, but the correct number is 6 referrals.
Takes a look.

 

[cancel]

And again broken files.When the fuck you will solve this problem??
Your techs are retarded!!!
Exact 322 GB of broken files!!!
Are you kidding???Tell your techs to choose to do something else, this is not for them:

I piss on your techs!!!
Fuck your useless techs!!!

 

[bravesoldier]

You will still ask more and more question if you not have any sales. Never have a clear answer for you. Please try test sales or any thing you want and give me a proof about sales not count for you. It OK ?
Other option like bonus download point, it only a function support for aff about extend premium free. Please do not bother much about it. Do not take it compares with other functions. I'm sure with you that we never cheat and do not have anyone with evidence about we cheating, including cheater sales

Oh Boy....Ok you asked for it. you always blame your affiliate don't you...?

First : Your tech giving wrong explanation for my question.

AND IT'S RELATED TO SALES MAN !

Waiting for days, then your tech gave wrong explanation, and still you blame me again...? At this point it's me who should angry because after waiting for days still you and your tech can't explain.
Their answer 100 % for wrong site, not even explain situation in my site.
I gave you my Lumfile ID, my site name, and the fact that only me posting in my site. But your tech giving wrong explanation, the site that they used as explanation not even my site, they said user bought premium from other peoples links that posting in my site... Already giving wrong explanation, still you blame me again...?

Second : You didn't know how to count download bonus point worked, why should i believe an OP that didn't know how their system counted :
http://www.wjunction.com/1761391-post4833.htm

And you gave 2 different statement about how download bonus points counted.

http://www.wjunction.com/1759966-post4799.htm
http://www.wjunction.com/1761351-post4830.htm

I have giving my calculation which matching all screenshot i gave :
http://www.wjunction.com/1761363-post4831.htm

Now i challenge you to proof your statement, it should be match the screenshot.

Why don't you admit that download bonus point will stop counting when there's sales...? If you only talking and talking without giving detail calculation, it only proof us that you don't admit if the reason why download bonus points not change because i have sales that not counted in sales. Until now you didn't give answer why 7 and 8 February download bonus points not moving, that's why i asked because not moving mean there's sales while it's not appear in reports. I already give my calculation using sample from 1st February till today which supported my theory....so i'm not only talking and complain. And why don't you test by yourself or seeing some accounts, see will download bonus points added if they get sales or not.

Don't only blame me, give your calculation that supported your statement, if you can't give explanation and how the correct calculation for this post :
http://www.wjunction.com/1761363-post4831.htm

Then you just talking bullshit without ability to give explanation. So can't you give explanation....?

Other option like bonus download point, it only a function support for aff about extend premium free. Please do not bother much about it.

True, but i have gave calculation with screenshot from 1st february 2013, and my calculation correct according this :

Remember this is your post :

News feature:
- We add Download Point Bonus function. If last day, you not have any sales or rebill. Number download will be add into Point Bonus. When you reach 5000 point. You can use it for upgrade premim 30 days. Check point here: http://lumfile.com/?op=extend_premium_my_account

News feature mean official announcement from you, in that post clearly said : If last day, you not have any sales or rebill. Number download will be add into Point Bonus. Mean when there's sales and rebill your download points not added.

So really funny you already made that post but you still give different answer. At least i made my post with detail and clear proof,while you only can blame your affiliate without giving explanation.

Since you started blame me again, then let us here see how you made calculation for my problem. I challenge you to explain why my download bonus points yesterday not added, using your theory !

You will still ask more and more question if you not have any sales.

Of course as affiliate i will ask, only stupid affiliate won't ask if there's website sales in his stats while no premium counted, and only him posted in that site. And my question regarding download bonus points is supported by screenshot and detail calculation, so i'm not only talking.

Really, by the time i want forget and accept whatever you said, you started posting and blame me. So please stop blame me again, my questions are in correct and proper position while your answer for website sales not correct and you haven't give detail calculation to supported your statement.

I have said i won't continue asking those problems again since i know i never get clear answer, so please Stop your post too that blame me. You can blame me if you can give correct answer about website sales and have giving detail calculation that showed download bonus points not related with sales, if you can't then please stop blame your affiliate that asking and using his right to get explanation.

 

[limited]

lum file down

 

[aminti]

fine here

 

[Spox]

@limited
Working fine here too!




Makes a trace route, maybe the problem is on the route used by your ISP to connect on lumfile.