Hello,
Few clients referred me to this topic. I registered because some people here posted a lot of untrue about our company.
So, let's answer on some of them
Altus is owned by a 15 year old guy named carwyn who constantly gets hacked and his server rooted not recommended also his servers are slow.
This is one very funny story
. If you think that 15 years old guy can ran hosting company and operate 1000+ clients, then ok
Also, if you provide me ANY proof that our company is owned by that some "carwyn", or even proof that he work for us, I will provide you 2 years of free services.
Good deal?
vps are not managed they told me
They are shit .... If the server goes down ... they take a day to reboot it ... there service is really ******.
We never had such experience. Can you please tell your domain name so I can verify that u are our customer, and to check your story?
i am using this host for last three months. I feel support wise its not good. They wont mail us when their servers are down. Otherwise the host is good
Support not good?
We started with real 24/7 support from 1st May. We cannot mail you if there is some unplanned downtime.
But by our statistic 99% of our downtime is caused by suck scripts which our clients use.
However, our uptime is really more than 99.9% but,
lol the VPS are unmanaged :p because you cant get a Managed VPS at such low cost
They are managed. We assist our clients 24/7 with any kind of issue.
stay away from them support is a waste of time i was with them am i glad i left too much downtime very unstable and the guy "nicola" has'nt got a clue
i was with them for 2 months the worse 2 months of my im lifeX-(
Key fact here is you "was". However, please let me know your domain name so I can see what was wrong with your account.
******
If anybody else need some explanation about our services, please let me know.
But please stop posting untrue about us, without proof.