@smartboy,
Why do you fail to even have the decency to respond to support messages placed on such a system?
I currently have 5 tickets in place and you have failed to even respond to 1 of them.
Either respond here to ticket number 0001154 and refund the premium paid and prove that you and your company are not thieves or fail to do so and everyone will know know what a crap company you really are and avoid you like the ebola virus.
You are quick to take payments from uploaders and downloaders but are reluctant to sort out peoples problems.
For your reference, tickets 0001154, 0001217,0001218,0001219 & 001220 even to have you read the tickets would be a novelty.
I await your reply , however I will NOT hold my breath waiting for such a response.