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VPS is Online, but it's down, need help

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So I've been having several days downtime at one of my site. For some reason my vps is down, I'm running an unmanaged vps, so the host just leave me alone...

On solusVM the status showing online, however it's down, can't ping it, can't do anything except console on solusvm.
1nfjruvfliyahdwbh4x.jpg


The support said, it's because of high load, however on ram it only hit around 39-41%, barely reach half of the max allocated ram :(

http://easycaptures.com/fs/uploaded/740/6308950687.png

Can anyone help me? What the * is happening to my vps?
 

13 comments

How to do that??
Ask your provider to check it with the DC , Usually this happens when the IP has been Null-routed.

Or just ask your provider to change your IP after that use cloudflare or something similar for ddos protection.

Regards,
Allan
 
namecheap does not say like this ...i also have un-managed VPS but if i have some major problem they solve it for me for free!!
 
Okay, I just sent a message to support. Hope they will reply, I don't know what I have to do next if my vps hosting support can't help me with null routed ip.

---------- Post added at 11:25 AM ---------- Previous post was at 09:45 AM ----------

The IP isnt Nullrouted.

Best Regards,
Maximilian Kutzner,

Now what should I do now? Rebooting doesnt worrk, the stat says it's Online yet I can't access it.
 
If the IP is not null routed and the server is not overloading then you need to check if your vps is either connecting correctly by changing the nameservers (/etc/resolv.conf or by solusvm panel)

Also a big thing people do is they reboot the server with a non virtual kernel which is usually the default kernel
 
just checked ip and co.
your vps answeres to my ICMP-Request.
port 22 is listening, too

seems like there are no apache etc. installed atm.

please do a traceroute from your PC, to see why you won't get an response
Code:
tracert 37.22.1160.34


after googeling for 10mins i suppose there's a problem with centos5 and your openvz hosting-version
reinstall the VPS with centOS6 or better debian6
for a vps reinstall in solusvm go to Controls -> General -> reinstall


if you can't reinstall, because you don't have a backup...
try upgrading your centOS (and hope thath your iptables will get upgraded, too)
which isn't really nice, when not being able to load your iptables.

so first try to check your iptables:
Code:
iptables -L

is it running?
if no activate it:
Code:
system-config-securityleve.

well... just get us this outputs first
than we can deside what to do next ^^
 
So I've been having several days downtime at one of my site. For some reason my vps is down, I'm running an unmanaged vps, so the host just leave me alone...

On solusVM the status showing online, however it's down, can't ping it, can't do anything except console on solusvm.
1nfjruvfliyahdwbh4x.jpg


The support said, it's because of high load, however on ram it only hit around 39-41%, barely reach half of the max allocated ram :(

http://easycaptures.com/fs/uploaded/740/6308950687.png

Can anyone help me? What the * is happening to my vps?

First shutdown your vps.

Then ask the host to boot your vps with a 'force' attribute.
 

fix xt_connlimit = add IPTABLES xt_connlimit module, if you on VPS you need to ask your host to enable this. OR you can disable connlimit at CSF configuration. There is no Unmanaged VPS excuse for this, coz you cant add this module from vps

Check resolv.conf
(/etc/resolv.conf) add
nameserver 8.8.8.8
nameserver 8.8.4.4

If you getting packet lost check
ICMP_IN_RATE (ConfigServer Security & Firewall) try to disable it or change to 60/s for testing.

instead using kloxo, its better use affordable panel like Directadmin & i suggest you to find other vps provider, Unmanaged doesnt always mean they cant help you.

Go with Servedome
http://www.wjunction.com/46-vps/15439-servedome-com-vps-services-starting-$15-month-netherlands.html or ServerDeals , they both friendly and even if its unmanaged vps plan, i'm sure they will assist you.
 
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