What is two-factor authentication?
Two-factor authentication is a system that is used by various online services or banks. This system aims to prevent unauthorised persons to perform actions in your account. This means that even if an unauthorised person would have access to your account, no payout request would be possible unless the attacker has also access to your phone.
How do I enable two-factor authentication?
To enable two-factor authentication, first deactivate the Security Mode. Then enter your phone number and you will receive a PIN code on your mobile phone. Add this code in the right field on the next page. From now on your account is protected with two-factor authentication.
What happens if I lose my phone?
If you lose your phone, you can delete your current verification via this link. Please note, however, that once this process is started payouts are locked for 5 days, at the same time an e-mail and SMS will be sent to your current telephone number. Should you receive such an SMS or e-mail and have not initiated the process yourself, please contact support immediately. It might be the case that a third party has access to your account.