Skipping the fact that my site is unavailable for a few days, and yet I don't care, because I don't bind my future with such amateurs, who find it difficult to send an email to inform customers about the problem, with possibly accompanied with an apology.
I just want to take my stuff and details of my clients from their servers, and forget that I ever had to deal with such ignoramuses.
Unfortunately they didn't respond to my tickets and requests.
Now my question is whether there is an institution where I can report such problems with hosting?
Thanks in advance for any help.