The Official Payza Support Thread
- P Thread starter Payza_Advisor
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- 1,164 Replies
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1,164 comments
zyberakuma
Active Member
@Payza_Advisor
pls check Ticket ID: KOM-895-16857
i cant verify through CC.
Thanks.
pls check Ticket ID: KOM-895-16857
i cant verify through CC.
Thanks.
Payza_Advisor
Active Member
Hi M,
Looks like a special case, i escalated the case so that someone from the proper dept will respond to u soon!
thx,
Chris!
---------- Post added at 05:17 PM ---------- Previous post was at 05:14 PM ----------
Hi Uzair,
Your deposit options in Pakistan are
FAQ/My Account Features/Adding Funds...
thx,
Chris!
---------- Post added at 05:19 PM ---------- Previous post was at 05:17 PM ----------
Hi N,
This is not a secure place for us to give account specific details about an account, please submit a ticket with your question or better yet call our customer support for immediate assistance!
thx,
Chris!
---------- Post added at 05:22 PM ---------- Previous post was at 05:19 PM ----------
Hi X,
If u cancel a transaction u will be fully refunded if it was not "created" on our side, meaning it depends where it got stuck, its best to call in or submit a ticket to have ur case escalated!
Thx,
Chris!
---------- Post added at 05:24 PM ---------- Previous post was at 05:22 PM ----------
Hello,
Whats the ticket #?
thx,
Chris!
---------- Post added at 05:31 PM ---------- Previous post was at 05:24 PM ----------
Hello Obeconline,
Sorry for the lack of support on our side, to check the status of a transaction, simply log in on our website, and on the homepage u just need to scroll down to transaction history to see the transaction status.
I couldnt answer u directly from here for security reasons, but u can always call in to speak to an agent directly!
Thx,
Chris!
---------- Post added at 05:33 PM ---------- Previous post was at 05:31 PM ----------
Hello,
Unfortunately i cannot view past PM's as Tarik is on vacation, u could submit a ticket or call in for more support or just post ur question here if u have a general question!
thx,
Chris!
---------- Post added at 05:36 PM ---------- Previous post was at 05:33 PM ----------
Hello X,
Do not worry about us "stealing your money", there was probably something that flagged account security and resulted in a suspension, if u call in they will be able to sort this out for u!
thx,
Chris!
---------- Post added at 05:43 PM ---------- Previous post was at 05:36 PM ----------
Hello,
Someone will reply your ticket shortly!
thx,
Chris!
---------- Post added at 05:47 PM ---------- Previous post was at 05:43 PM ----------
Hello Zshikaz,
Not that I've heard of? I would suggest trying logging in from a different browser?
thx,
Chris!
Looks like a special case, i escalated the case so that someone from the proper dept will respond to u soon!
thx,
Chris!
---------- Post added at 05:17 PM ---------- Previous post was at 05:14 PM ----------
Hi Uzair,
Your deposit options in Pakistan are
- Bank wire
- Certified check / money order
- Credit Card
FAQ/My Account Features/Adding Funds...
thx,
Chris!
---------- Post added at 05:19 PM ---------- Previous post was at 05:17 PM ----------
Hi N,
This is not a secure place for us to give account specific details about an account, please submit a ticket with your question or better yet call our customer support for immediate assistance!
thx,
Chris!
---------- Post added at 05:22 PM ---------- Previous post was at 05:19 PM ----------
Hi X,
If u cancel a transaction u will be fully refunded if it was not "created" on our side, meaning it depends where it got stuck, its best to call in or submit a ticket to have ur case escalated!
Thx,
Chris!
Well I had request $ via bank transfer on 9th September ( exchange rate was 1USD = 54 INR something and now it is 52 INR something ). If I cancel bank transfer and do bank wire, it will a loss more than 40 USD
---------- Post added at 05:24 PM ---------- Previous post was at 05:22 PM ----------
Hello,
Whats the ticket #?
thx,
Chris!
---------- Post added at 05:31 PM ---------- Previous post was at 05:24 PM ----------
Hello Obeconline,
Sorry for the lack of support on our side, to check the status of a transaction, simply log in on our website, and on the homepage u just need to scroll down to transaction history to see the transaction status.
I couldnt answer u directly from here for security reasons, but u can always call in to speak to an agent directly!
Thx,
Chris!
---------- Post added at 05:33 PM ---------- Previous post was at 05:31 PM ----------
Hello,
Unfortunately i cannot view past PM's as Tarik is on vacation, u could submit a ticket or call in for more support or just post ur question here if u have a general question!
thx,
Chris!
---------- Post added at 05:36 PM ---------- Previous post was at 05:33 PM ----------
Hello X,
Do not worry about us "stealing your money", there was probably something that flagged account security and resulted in a suspension, if u call in they will be able to sort this out for u!
thx,
Chris!
---------- Post added at 05:43 PM ---------- Previous post was at 05:36 PM ----------
Hello,
Someone will reply your ticket shortly!
thx,
Chris!
---------- Post added at 05:47 PM ---------- Previous post was at 05:43 PM ----------
Hello Zshikaz,
Not that I've heard of? I would suggest trying logging in from a different browser?
thx,
Chris!
zyberakuma
Active Member
i dont receive any message from my Bank regarding CC extra security.
why is it so complicated with you guys? CC verification on Paypal is a cakewalk, why cant you?
vikassaini01
Active Member
Hello,
Why my account vikassaini01@gmail.com is suspended ?
I've been working with you from last 3 years and this is what you do with your loyal sellers !!
Your support is so slow, you always take so time to send funds to bank and now even suspended the account ??
Please activate my account asap as its affecting our business ! Our account have $1400+ balance in it !
Check Support Ticket on EXTREMELY URGENT Basis : #JHX-818-86608
Why my account vikassaini01@gmail.com is suspended ?
I've been working with you from last 3 years and this is what you do with your loyal sellers !!
Your support is so slow, you always take so time to send funds to bank and now even suspended the account ??
Please activate my account asap as its affecting our business ! Our account have $1400+ balance in it !
Check Support Ticket on EXTREMELY URGENT Basis : #JHX-818-86608
Last edited:
Payza_Advisor
Active Member
Hi Wjunction members,
It has been a pleasure interacting with all of you the past few months in this forum. As of October 31, however, Payza will no longer participate in Wjunction. We are centralizing all of our customer support efforts to our Get Satisfaction (https://getsatisfaction.com/payza) and Twitter pages (https://twitter.com/payzasupport). If you have any questions or comments, post them here and we will answer you up until October 31.
After October 31, for all account-related questions, contact us:
Thx,
Chris/ Tarik
www.payza.com
As of October 31, 2012, Payza will no longer participate in Wjunction. For all account-related questions, please contact Payza Customer Support.
It has been a pleasure interacting with all of you the past few months in this forum. As of October 31, however, Payza will no longer participate in Wjunction. We are centralizing all of our customer support efforts to our Get Satisfaction (https://getsatisfaction.com/payza) and Twitter pages (https://twitter.com/payzasupport). If you have any questions or comments, post them here and we will answer you up until October 31.
After October 31, for all account-related questions, contact us:
- By phone (Monday to Friday, 8:00 a.m. to 7:00 p.m. EST)
- Canada: +1-514-787-1840
- USA: +1-917-720-1220
- UK: +44-203-519-0003
- By e-mail Send us a support ticket
- Twitter @payzasupport, (https://twitter.com/payzasupport)
- Get Satisfaction (https://getsatisfaction.com/payza)
Thx,
Chris/ Tarik
www.payza.com
As of October 31, 2012, Payza will no longer participate in Wjunction. For all account-related questions, please contact Payza Customer Support.
From last day I am getting following error.
Oops! Something went wrong, but nothing major
We're sorry, but we were unable to complete your request for the following reasons:
Network congestion
Time-outs
We're excessively popular at the moment and there's a bit of traffic
We apologize for the inconvenience. Please try again later.
If you still cannot complete your request, please submit a ticket with the following issue number: 24281901
Oops! Something went wrong, but nothing major
We're sorry, but we were unable to complete your request for the following reasons:
Network congestion
Time-outs
We're excessively popular at the moment and there's a bit of traffic
We apologize for the inconvenience. Please try again later.
If you still cannot complete your request, please submit a ticket with the following issue number: 24281901
Black Pearl
Active Member
There you go :-
Ticket ID: MIG-876-38010
Subject: Account.
Department: All Other My Account Inquiries
Type: Issue
Status: Open
Priority: High
Please, I've been working with you guys for over 2 years.Had done hundreds of transactions.
Please get it resolved asap, I have more than 10 customers waiting to pay their invoice via Payza.
obeconline
New Member
URGENT REPLY PLEASE
hello Payza_Advisor how are you?
hello i checked my transaction history shows my bank wire completed on 9/14/2012 but in my bank account money is not transfer please release my payment urgently please reply me fast thanks
Reference Number : A1B28-35033-05C5C
hello Payza_Advisor how are you?
hello i checked my transaction history shows my bank wire completed on 9/14/2012 but in my bank account money is not transfer please release my payment urgently please reply me fast thanks
Reference Number : A1B28-35033-05C5C
Blackshadow00
Active Member
Sir please reply me ,
My Bank wire withdrawal request reference no. is 03AA2-F1E22-6C127 , Please check and complete it asap sir . Its pending since 17th Sep , waiting such a long time really .
My Bank wire withdrawal request reference no. is 03AA2-F1E22-6C127 , Please check and complete it asap sir . Its pending since 17th Sep , waiting such a long time really .
Payza_Advisor
Active Member
Hello V,
I see ur ticket is in the proper queue, they will respond soon, or u could call customer support for quicker results.
Just a reminder that i can only offer basic general help from Wjunction.
thx,
Chris
---------- Post added at 11:07 AM ---------- Previous post was at 11:02 AM ----------
Hey X,
An agent explained it in the reply to ur ticket ok?
Thx,
Chris!
---------- Post added at 11:10 AM ---------- Previous post was at 11:07 AM ----------
Hello V,
Ahh yes, i hate that error message, its usually due to high traffic on the site, try using a different browser such as firefox or explorer or google chrome!
thx,
Chris!
---------- Post added at 11:54 AM ---------- Previous post was at 11:10 AM ----------
Hey BP,
Ive escalated the ticket to our security dept for a quick reply, i don't have the information on what happened though, only they will be able to answer that.
Thx,
Chris!
---------- Post added at 12:20 PM ---------- Previous post was at 11:54 AM ----------
Hey O,
I've escalated the issue! I've never seen this b4, our banking dept will contact u via email today!
Thx,
Chris!
I see ur ticket is in the proper queue, they will respond soon, or u could call customer support for quicker results.
Just a reminder that i can only offer basic general help from Wjunction.
thx,
Chris
---------- Post added at 11:07 AM ---------- Previous post was at 11:02 AM ----------
Hey X,
An agent explained it in the reply to ur ticket ok?
Thx,
Chris!
---------- Post added at 11:10 AM ---------- Previous post was at 11:07 AM ----------
Hello V,
Ahh yes, i hate that error message, its usually due to high traffic on the site, try using a different browser such as firefox or explorer or google chrome!
thx,
Chris!
---------- Post added at 11:54 AM ---------- Previous post was at 11:10 AM ----------
Hey BP,
Ive escalated the ticket to our security dept for a quick reply, i don't have the information on what happened though, only they will be able to answer that.
Thx,
Chris!
---------- Post added at 12:20 PM ---------- Previous post was at 11:54 AM ----------
Hey O,
I've escalated the issue! I've never seen this b4, our banking dept will contact u via email today!
Thx,
Chris!
rajaads2011
Active Member
admin indian local bank transfer problem solved ??? please reply admin
Payza_Advisor
Active Member
Hey B,
Looks stuck, i cant do anything to your account from here unfortunately, the thing to do is to submit a ticket to our banking dept, they will push it through!
thx,
Chris!
---------- Post added at 12:38 PM ---------- Previous post was at 12:31 PM ----------
Hi M,
We do have a Payza issued cc right now, do u mean it is not available in your country?
U can check if its available here=https://www.payza.com/features/local-payment-options
local payment option on Payza.com
thx,
Chris!
---------- Post added at 12:42 PM ---------- Previous post was at 12:38 PM ----------
Hey M,
Looks like someone answered it today! Check it out!
thx,
Chris!
Looks stuck, i cant do anything to your account from here unfortunately, the thing to do is to submit a ticket to our banking dept, they will push it through!
thx,
Chris!
Sir please reply me ,
My Bank wire withdrawal request reference no. is 03AA2-F1E22-6C127 , Please check and complete it asap sir . Its pending since 17th Sep , waiting such a long time really .
---------- Post added at 12:38 PM ---------- Previous post was at 12:31 PM ----------
Hi M,
We do have a Payza issued cc right now, do u mean it is not available in your country?
U can check if its available here=https://www.payza.com/features/local-payment-options
local payment option on Payza.com
thx,
Chris!
---------- Post added at 12:42 PM ---------- Previous post was at 12:38 PM ----------
Hey M,
Looks like someone answered it today! Check it out!
thx,
Chris!
promochain
Active Member
@Payza_Advisor
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