The Official Alertpay Support Thread

[-saMmy-]

yea me also waiting for the debit card to be released please give atleast a date.

 

[Sean_AlertPay]

i got email today which says that i submitted a ticket
and that's its id Ticket ID: FLK-888946

but i didn't submiited anything , could you please tell me what is this ?
or its someone trying to hack my account .

Hi Nightmare,


Your AlertPay account shows no signs of having been accessed without your authorization and that the submitted email appears to be a spam email that occurred as a result of Badoo, a service you may or may not have joined. It is sending invites to all of your contacts. If you do not have an account with this service, you should contact hotmail to see if your email account was compromised.


Cheers

 

[Sean_AlertPay]

Hi,

I ordered a Alertpay Debit Card in 4/12/2011 but I still didn't get it. What's the problem?

Hi McDaniels,


Please PM me with your account name, so that I may look into it.


Cheers

 

[Sean_AlertPay]

@SeanAlertpay
Don't you think Alertpay should at least provide cards for withdrawal for those having business accounts ?

Hi funxlab


I am not part of the decision making process for who received the beta AlertPay prepaid card, so I cannot speak to who should get one and should not.


I would assume many factors were taken into consideration.


Cheers

 

[michomoz]

Hi funxlab


I am not part of the decision making process for who received the beta AlertPay prepaid card, so I cannot speak to who should get one and should not.


I would assume many factors were taken into consideration.


Cheers

so i can bank wire my money in Egypt ? but how?

 

[Sean_AlertPay]

so i can bank wire my money? but how?

Hi michomoz


Have you added a bank account to your AlertPay account?



If not, here are the instructions for adding a bank account:

1. Login to your AlertPay account.
2. Click on "Profile".
3. Under "Financial", click on "Bank Accounts".
4. Select the country where your bank account is located and click on "Next".
5. Choose whether you would like to use your account for bank transfers (deposits and withdrawals) or bank wires (withdrawals only) and click on "Next".
6. Enter your bank account details and click on "Next".
7. Review details and confirm.



Hope this helps.


Cheers

 

[michomoz]

Hi michomoz


Have you added a bank account to your AlertPay account?



If not, here are the instructions for adding a bank account:

1. Login to your AlertPay account.
2. Click on "Profile".
3. Under "Financial", click on "Bank Accounts".
4. Select the country where your bank account is located and click on "Next".
5. Choose whether you would like to use your account for bank transfers (deposits and withdrawals) or bank wires (withdrawals only) and click on "Next".
6. Enter your bank account details and click on "Next".
7. Review details and confirm.



Hope this helps.


Cheers

thanks sean

 

[irfan saleem]

Hi Sean i have alertpay account but i want to verify but only withdraw option allow but this time is not available.

We apologize for the inconvenience, but check withdrawals are temporarily unavailable. Please select another withdrawal method.

kindly tell me another procedure..i want urgent verification.
​

 

[diablo9975]

@Sean_AlertPay : please check the pm

regards

 

[Sean_AlertPay]

Hi Sean i have alertpay account but i want to verify but only withdraw option allow but this time is not available.



kindly tell me another procedure..i want urgent verification.
​

Hi irfan saleem


For Pakistan you can verify your AlertPay account with a bank wire deposit.


Since we want our members to verify their accounts and to have as many options as possible to do so, we are going to waive the usual bank wire deposit fee just for the purpose of verification. However, the minimum amount for deposit by bank account is $50.00 USD, so you cannot do bank wire verification if you do not intend to deposit at least $50.00.


Cheers

 

[ps03]

Hello Sean,

I didn't receive the money yet
PM Sent to you ,check it

Thanks

 

[Itkraze]

But Sean i call call center and they ask me that Alertpay didn't wire deposit in Pakistan

 

[Sean_AlertPay]

Hi Itkraze

When did you call, and do you remember who you spoke to?

Bank wire deposits, and withdrawals are working in Pakistan.

Cheers

 

[shahzadali55]

any body tel me alertpay will close ?

 

[rahulthakur]

hi alertpay
I am from nepal.
Can u guide me about what should i do to Verify my acount ?

 

[Itkraze]

Sean its about 20 to 25 days Back i want to Verify my accounts that's Y i call.For money Withdraw i have AlertPay DB card and i Love that it take 1 and half day to load I Love AlertPay <3

 

[Tushavi]

its a good new i think

 

[Sean_AlertPay]

Sean its about 20 to 25 days Back i want to Verify my accounts that's Y i call.For money Withdraw i have AlertPay DB card and i Love that it take 1 and half day to load I Love AlertPay <3

Hi Itkraze

That is very strange because I asked my banking team and customer support team, and Pakistan has been able to withdrawal via bank wire during that time. We never had issues.


I’m sorry for the confusion, and if you were given incorrect information.

Cheers

 

[Sean_AlertPay]

hi alertpay
I am from nepal.
Can u guide me about what should i do to Verify my acount ?

Hi rahulthakur


You can verify your account by one of the following options: Option A: bank wire deposit, or Option B: credit card validation.

If you have a Business account, you will also have to submit proof of ownership for your business, such as any of the following:

• Article of Incorporation
• General Business Registration
• Certificate of Good Standing
• Doing Business As
• Tax Registration

To start the verification process, just follow these steps:

1. Login to your AlertPay account.
2. Under “Profileâ€, click on “Personalâ€.
3. Select “Verificationâ€.
4. Complete as many verification procedures as specified on the page.
5. If you have a Business account, you must also submit a proof of ownership for your business.

This verification method allows you to deposit money into your AlertPay account by bank transfer or bank wire. All you have to do is follow these steps to get started:

1. Login to your AlertPay account.

2. Click on “Profileâ€.

3. Under “Personalâ€, click on “Verificationâ€.

4. Select bank transfer or bank wire from the list of options.

5. Follow the instructions to add your bank for verification purposes.

Please note that once you add your bank account, you can use it for subsequent deposits without having to add the information again. Furthermore, you must deposit a minimum of $50.00 USD (or equivalent) for verification, but cannot exceed the cumulative limit of $999.99 USD.


Since we want our members to verify their accounts and to have as many options as possible to do so, we are going to waive the usual bank wire deposit fee just for the purpose of verification. However, the minimum amount for deposit by bank account is $50.00 USD, so you cannot do bank wire verification if you do not intend to deposit at least $50.00.


Hope this helps

Cheers

 

[azuredrake]

Sean, just to be perfectly clear, we can deposit more than $50 not exactly
that amount, and after that account becomes verified. Is that correct?