SpetsnazHost.com , CPanel ,Tech Support , Softaculous - from $1.00/Mo (RO)

[hyelton]

I sent you a PM about that

 

[Spetsnaz]

I sent you a PM about that

I have answered your question via PM. You should check it.

 

[lawina]

Nice host , fast and great support

 

[hyelton]

I guess reseller is not for me too much going on to work with it haha, But I did order a new Shared Host Service and sent ya a ticket

 

[Spetsnaz]

haha, yeah.
I will check your ticket.

 

[hyelton]

Thanks:D I need my Main domain on the reseller account released so I can use it on my shared account

 

[Spetsnaz]

Thanks:D I need my Main domain on the reseller account released so I can use it on my shared account

I have fixed this issue

 

[Mr.WT]

my site down i pm u also u did not reply me buddy my site still down
plz back online ASAP

__________________
Added after 5 minutes:

plz check ticket
Ticket Created #791133

 

[lawina]

Read your mail Samar .....

Yesterday the send mail :

Hello, I would like to announce we will performing a server maintenance tonight at 11PM Pacific Standard Time. We picked this time since this is the time in which is the least traffic. The server maintenance will include upgrading to Centos 6.2 and installing new software. All of your accounts are backed-up so you do not have worry about loss of data. If you have any further questions or concerns feel free to send in a support ticket.
Thank you.

Today update at mail :

We are almost done with the server maintenance, we expect it to last 5 hours more.

 

[Uzair Umer]

5 hours more.....!!!!!! :facepalm:

 

[Zaertix]

So 10 hours past when they said they would hopefully be done, and nothing. I'm curious to know if they even have backups anymore. They took the servers down before I could make mine and if I've lost data, I'm going to be rightfully angry. Also, I love opening a support ticket and not getting a response.

 

[Spetsnaz]

We do have back-ups of everyone's account. And right now is almost over.

 

[Mr.WT]

How much time you take site back online its very Disappoint me
12 hour gone no response in support ticket i sent u pm no response :facepalm:

 

[Uzair Umer]

how much time you take to renew your service.......????

 

[Spetsnaz]

Sorry for the long wait and not reply. I was very focus on why MySQL was not trying to work properly on the new server and old to transfer the accounts.
Right now all the accounts are being transferred. So all your data is safe and back up.
Again I am very sorry. I never knew this would have happen.

 

[lawina]

no prob , how long more time , when sites are back?

 

[Spetsnaz]

I decided to let the websites that had 50mb or lower be transferred first. Then I will be transferring the rest.
Maybe 1hour more total for all the websites to be up and running. And again very sorry. I never knew MySQL would be such a problem now.

 

[lawina]

no prob , take your time , better a bit longer and good , then fast and not good

 

[Spetsnaz]

thank you for understanding

 

[Uzair Umer]

i have 60mb please transfer first i am very thankful to you ok thanks.....