@ BigFootTL
# 762737 : This it was in 5hours 30mins .
# 909270 : As been answered within 2 hours
There is a 6hours gap between UK and India Technical Support . As both teams cover 18hours/day in which you will get within 1hour solution . In other 6 hours only 2 Technical persons are available and have very much working tasks on them . So the ticket response time will vary between 1-8hours max.
Our technical team holds now record for resolving most complex issues within 24hours max . We are striving hard to provide best of the service.
We sincerely apologize regarding the license issue which lasted 6hours. Hope you enjoy our hosting service .