monsterhunter32
Active Member
Update:I check again on Dashboard, then I found this.
Image:
What is the type of error here? IT's like an image, and cannot play.
Programming team is still looking into why this particular video didn't encode correctly. They noticed that other video's of this same video extension type (mkv) didn't have any issues. For now they will manually encode this video on the back-end for you, and I'll let you know once we have found the root cause of the issue for this particular video.
PM sentCould you give me a trial account for testing?