First of all i would like to apologise for the delays in response. This has been a difficult move for both the RapidSpeeds and KnowinServers team, I am afraid i have to inform you that during the move the hardware raid controller on this node failed, Unfortunately this same node contained the handfull of clients using the KS-WB Packages.
We have attempted to replace the controller and recover the drives however as this was configured as a Raid 0 and not Raid 1 or 10 Setup the data has been corrupt on all drives to an unrecoverable state.
What we propose todo instead is offer you the RapidSpeeds S-250 Server (Somewhat of an upgrade from your previous package), For a very close price. We will be offering you this package with the first month half price, We will also credit your account with any remaining days from the date of downtime to now on your KS-WB-200 Package.