Email from Alertpay
Email from Paypal
Dear *****
Due to recent regulations set by the Reserve Bank of India (RBI), we can no longer provide AlertPay PrePaid Cards to our members located in India. We apologize for the inconvenience, but all cards that have already been sent to India will be cancelled. If there were any funds on your card, they will automatically be returned to your AlertPay Balance. The full amount that you paid for the card as well as any shipping costs will be refunded as well.
We appreciate your cooperation as we must adapt our policies in order to continue providing payment solutions your country.
Email from Paypal
Dear ****
As part of our commitment to provide a high level of customer service, we would like to give you a 30-day advance notice on changes to our user agreement for India.
With effect from 1 March 2011, you are required to comply with the requirements set out in the notification of the Reserve Bank of India governing the processing and settlement of export-related receipts facilitated by online payment gateways ("RBI Guidelines").
In order to comply with the RBI Guidelines, our user agreement in India will be amended for the following services as follows:
We seek your understanding as we continue to employ our best efforts to comply with the RBI Guidelines in a timely manner.
- Any balance in and all future payments into your PayPal account may not be used to buy goods or services and must be transferred to your bank account in India within 7 days from the receipt of confirmation from the buyer in respect of the goods or services; and
- Export-related payments for goods and services into your PayPal account may not exceed US$500 per transaction.
We regret any inconvenience caused to you and hope the advance notice will enable you to plan your future use of our services accordingly. For further information, click here.
If you have any questions, please contact PayPal customer support by logging into your PayPal account and clicking on ‘contact us’ at the bottom of the page. We sincerely thank you for your patience and continued support.
Sincerely,
The PayPal Team