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FileVice.com - Official support thread

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FileVice

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http://filevice.com


Welcome to the New Official FileVice Support Thread

FileVice.com provides an easy to use online storage portal for files and media which can be delivered globally at blazing speeds over a robust and highly secured network. Whether your storage needs are modest or monumental you will enjoy full redundancy, an easy-to-use Account Portal, and fantastic Support from day one.

Our system has been rigorously tested so you can rest assured you will get maximum downloads and sales. So get ready to make more money with FileVice.

KEY FEATURES

1GB File Upload for Free Users
Generous 500GB of Storage for Free Users
Easy Access Reseller Program
High Speed Servers For Remote Uploads

MAKE MONEY WITH FILEVICE -PPS

Get up to 50 % for every premium account sold .

Will we pay you a massive 50% of all new referred Premium Sales purchased through your links. If you own a website you can also earn a BONUS 10% earnings, speak to our friendly team to find out more! - See more at: http://filevice.com/make-money.html#sthash.X6JNNqOu.dpuf

FileVice Banners:

http://filevice.com/pages/banners.html

Note:

filevice Exclusive Desktop file manager
JDownloader is supported.
Z-O-O-M Uploader supported

If you have any questions feel free to contact us either by thread Post, Email or our Helpdesk.

Thanks,
Truevice Support Team

Affiliates: affiliates@filevice.com
General Support: support@filevice.com
HelpDesk URL: http://filevice.com/support/
 
Last edited:
881 comments
Hi All users,

First , i want to thank all of you guys for your support and being with us at filevice.com .

We have been working hard in the past 2 weeks restoring some issues that we had with our system . And we will continue improving the site to your high standards .
 
Have you fixed the issue where people's files were reaching 100% uploading then failed and wouldn't generate a download link?

This happened to me a lot so it forced me to stop trying to upload.

Please create a Paypal account too. Filegag and others pay through Paypal just as a normal member though so Paypal doesn't deny or kill the account being associated to a file host.
 
Thunders21 said:
If possible, dont fade away in short time.
Click to expand...

We are having issues with Payza payment set up , that is why we did email all affiliates to go for Web Money or Money broookers . As you know now , we are paying early through web money . Today we did pay all Web Money payments that came through yesterday ( 3 days before the agreed time ) . Plus we did add the 10 % bonus to all payment this week to compensate for the loss of downloads you guys had last week .
 
truevice said:
We are having issues with Payza payment set up , that is why we did email all affiliates to go for Web Money or Money broookers . As you know now , we are paying early through web money . Today we did pay all Web Money payments that came through yesterday ( 3 days before the agreed time ) . Plus we did add the 10 % bonus to all payment this week to compensate for the loss of downloads you guys had last week .
Click to expand...
But that compensation was only for those users who were able to request this week. What about those who couldn't reach the minimum payout this week ? They equally suffered from that download count bug, and still didn't got any compensation.
 
Stooky said:
Have you fixed the issue where people's files were reaching 100% uploading then failed and wouldn't generate a download link?

This happened to me a lot so it forced me to stop trying to upload.

Please create a Paypal account too. Filegag and others pay through Paypal just as a normal member though so Paypal doesn't deny or kill the account being associated to a file host.
Click to expand...

I did mention that we had server issue 10 days ago , and we did post on the "site's News post " that this issue is getting fixed . The issue was fixed by implementing more servers to our site.So if you start uploading now , it will be fine .
We are looking into paying with Paypal in the future . It is on our list of things to improve the site popularity . Thanks for pointing this one out .

Temo777Grow said:
legal adult allowed ?
Click to expand...

please go through our TOS http://filevice.com/tos.html

Thanks
 
OK thanks for the info. I'll have to wait for a Payza or Paypal payout plan to get implemented to start uploading again. I have no way to withdraw money from Moneybookers or Webmoney so I can't get paid.
 
ntsfsh

acuieie said:
Do you count multiple downloads for the same ip?
Click to expand...

Most file sharing site doesn't count Multiple downloads from the same IP address . This was implemented to avoid ways of manipulating the system , and to extend good business relationship with the ad networks they using .

Thanks
 
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