meatball2001
Member
This forum is my last resort. I've completely run out of patience.
I've been a PAID premium member of Fileserve for well over a year (probably close to two, actually...) and I've been very, very happy with them......up until about three months ago. Let it be known, I am not a wealthy man, and can afford only so many PAID premium file-sharing services per month....three, to be exact. And I select the three according to my personal needs and priorities, which are simple: ONE - download speed; TWO - unlimited parallel downloads.
Fileserve is vastly superior (for me, at least) in the first category. Download speed is, and continues to be, outstanding.
However, beginning just about three months ago, they've been failing me COMPLETELY in category two. For reasons unknown (nothing has changed on MY end...same computer, same ISP...) their system began limited my parallel downloads to only TWO. I have complained to them and complained to them, until my fingers bled, about this issue, using their own "Contact Us" link right on their homepage. They have answered my emails exactly ZERO TIMES. I've sent them no less than TWELVE emails via their "Contact Us" link, with increasing anger and ALL-CAPS, as they've continued to ignore me over and over and over.
I am now exploring some legal avenues to get Fileserve to respond and to do something about this problem. They promise "Unlimited Parallel Downloads" to PAID premium members, right there on their home page, yet for the past 12 weeks or so, for me, they have NOT delivered on that promise, and they don't seem to care that I'm experiencing this problem.
In conversations with a number of online friends and acquaintances about this issue, it's been suggested that I should give Fileserve ONE FINAL OPPORTUNITY to respond to me, and to fix the problem, and that I should do so using this forum.
So there it is. FILESERVE, CONSIDER YOURSELVES NOTIFIED. This is your last opportunity, as far as I'm concerned, to make good on a contract. Fail me this time, and I WILL explore those aforementioned "legal avenues."
Let's see what happens. My next email goes to the Better Business Bureau.
Ken in Boston
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I've been a PAID premium member of Fileserve for well over a year (probably close to two, actually...) and I've been very, very happy with them......up until about three months ago. Let it be known, I am not a wealthy man, and can afford only so many PAID premium file-sharing services per month....three, to be exact. And I select the three according to my personal needs and priorities, which are simple: ONE - download speed; TWO - unlimited parallel downloads.
Fileserve is vastly superior (for me, at least) in the first category. Download speed is, and continues to be, outstanding.
However, beginning just about three months ago, they've been failing me COMPLETELY in category two. For reasons unknown (nothing has changed on MY end...same computer, same ISP...) their system began limited my parallel downloads to only TWO. I have complained to them and complained to them, until my fingers bled, about this issue, using their own "Contact Us" link right on their homepage. They have answered my emails exactly ZERO TIMES. I've sent them no less than TWELVE emails via their "Contact Us" link, with increasing anger and ALL-CAPS, as they've continued to ignore me over and over and over.
I am now exploring some legal avenues to get Fileserve to respond and to do something about this problem. They promise "Unlimited Parallel Downloads" to PAID premium members, right there on their home page, yet for the past 12 weeks or so, for me, they have NOT delivered on that promise, and they don't seem to care that I'm experiencing this problem.
In conversations with a number of online friends and acquaintances about this issue, it's been suggested that I should give Fileserve ONE FINAL OPPORTUNITY to respond to me, and to fix the problem, and that I should do so using this forum.
So there it is. FILESERVE, CONSIDER YOURSELVES NOTIFIED. This is your last opportunity, as far as I'm concerned, to make good on a contract. Fail me this time, and I WILL explore those aforementioned "legal avenues."
Let's see what happens. My next email goes to the Better Business Bureau.
Ken in Boston
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I wonder when I see the details of their official thread :O..