Discussion Thread
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no payment for me..
why statistics yesterday and today so frozen
We no longer pay out every week. The payouts are processed step by step. But everyone gets paid out, so it is important not to worry. For further questions you can reach us via our support centerno payment for me..
why statistics yesterday and today so frozen
In my account it says I got paid but I got nothing in my wallet.
We no longer pay out every week.
Have you already opened a ticket? In such cases you will also receive 100% of your money. Beat Wagner will gladly take care of your request.
i think BCH and BTC use the same private key for the same adress. you should be able to access to the BTC funds if you know enough about your private keysI'm afraid you paid to a BTC address instead of BCH. I just checked the BTC address transactions and there's one yesterday with the amount I was supposed to get.
Sorry, maybe i'm blind i didn't saw any news on your site belonging that.
What does it mean for us? You'll pay out weekly in future? Or maybe monthly? Yearly?
FOR ME it's important to know how long i've to wait for my money. You changed they payout terms one week ago and told me if i will request till mid of the week, i will get my money on next monday or tuesday. Now you tell us not every week and don't specify what are the new rules.
Sorry, but im the only one who finds this confusing?
It would be very nice if i can get a concrete answer on that.
I'm afraid you paid to a BTC address instead of BCH. I just checked the BTC address transactions and there's one yesterday with the amount I was supposed to get.
i think BCH and BTC use the same private key for the same adress. you should be able to access to the BTC funds if you know enough about your private keys
many webwallet have a export fucntion for this too. i wish you luck and i think ddownload will help you too.The problem is that I'm using a web wallet where I don't own the private keys. I will contact them anyways.
Sorry, maybe i'm blind i didn't saw any news on your site belonging that.
What does it mean for us? You'll pay out weekly in future? Or maybe monthly? Yearly?
FOR ME it's important to know how long i've to wait for my money. You changed they payout terms one week ago and told me if i will request till mid of the week, i will get my money on next monday or tuesday. Now you tell us not every week and don't specify what are the new rules.
Sorry, but im the only one who finds this confusing?
It would be very nice if i can get a concrete answer on that.
can you please check ticket 9JN-NQR-3BPL?
I'm interested, I'll try to register