Latest Announcemnent
New thread

Cyber-planet.in - 32/64 GB RAM, Regular/Encoding/Admin from €3/ month (FR,NL,CA)

Status
Not open for further replies.
Yesterday i already paid my invoice with perfect money, but after payment, i got logged out by your system which is usually happen like this when i pay with paypal. After i login again, my invoice still haven't been paid. But my balance has decreased.
I already ask you with the ticketing sytem, but no reply for almost 24 hour and my ticket marked closed automatically by your system.


Post automatically merged:

If today still no response from admin, so it's has been 2 days for no response from admin.
Very Slow response these day.
Post automatically merged:

3 days no response. Open ticket never get reply from admin until now, can't access RDP for almost 3 days because still didn't pay it, but i already paid and the invoice still said i haven't paid yet and now i have overdue invoice. Such a great service right now form CP. I have been use this from 2015, but look what you done to your loyal customers.
Post automatically merged:

correction: 2016
 
Last edited:
site down so can't open ticket
prntscr.com

Screenshot

Captured with Lightshot
prntscr.com prntscr.com
rdp down too

fix asap
Post automatically merged:

View Ticket #194550
Post automatically merged:

View Ticket #313796
Post automatically merged:

View Ticket #194550
waiting 2 days still not replay
and ticket auto close


and now this new problem
View Ticket #313796
 
Last edited:
6 days without response, ticket on your page without responses closed, skype does not respond either, I sent you a Private Message here in Wjunction and it did not respond either, there is no communication they are the owner.
It is strange because it always responded at least 2 days maximum, but now it is totally abandoned.
I should give an answer unless it happens
 
7 days ago I got this message:
Business closed.
YOur new server logins will reach you shortly.
We are keeping only a few servers so as to accommodate users who have pending dates.
We have already moved your data to new servers but Take necessary backups, just in case.
Click to expand...
And then I didn't get any new logins. Anyway it was time to pay next invoice, but I had no option to do that.
 
I already use this service for almost 5 years or more, but if Kai slow respon like this continuously and payment gateway only one, i'll consider to move to another service.
 
I had to change service because KAI never responded, at least 1 week without service and no response anywhere, skype, ticket, mail, and here too. A pity I liked his service but I think it came to an end. I hope I can start another service with the same or better quality
 
Looks like, this is the end of CP Service. No response from Kai for almost 1 month maybe. Payment only accept one payment, RDP license down. Well, i guess you guys should leave.
 
Status
Not open for further replies.
Back
Top