Gotta be honest ... I just read the edited first post.
I admit that, besides the security compromise, the service was excellent. My server was top notch and the staff (Zack, Cameron, Bharat, Ricky) were polite, sincere and fast responders to my tickets and that kept me from bailing out after second hack.
I wish you the best of luck with your future career.
Thanks for everything ...while it lasted. For me it's time to move on. No hopes for refund I am sure, right? If you you move to another vps hoster, pm me here please
Boxslots was the BEST webhost here. Shame things had to end this way. Zack, you were by FAR the best tech support any company here has I don't care what anyone says. Thanks for all the hard work.
I got my stuff wiped twice, time to move on I guess.
Our VPS and server down 3 days. Support does not work.
Nobody does not communicate. Their e-mail address does not exist
Refund my money!!!
Delivery to the following recipient failed permanently: cameron@boxslots.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 No Such User Here (state 14).
I've contacted a BoxSlots member of staff regarding refunds, the member of staff did state they had some funds ready to be issued as refunds but how it'll be done I am not sure thus I PM'd them for more information. This thread maybe closed and a new one opened by staff (that's WJ staff) for refunds. We'll be working with BoxSlots staff to ensure clients receive refunds. Refunds may be partial refunds and not full refunds. Do not post here on WILL I RECEIVE A REFUND, WHERES MY REFUND. Be patient.
Boxslots is hosted with us; I can't go much in detail but dedicated server customers can contact our support for getting their server / data back.
For current clients who do not like to stay directly via us, can get 24 hours time to get their data.
Customers who are willing to switch over to us, can contact our support so we can take care of it from there.
I'm sorry for the inconvenience caused to everyone, but we have had no other choice than putting everything offline.
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