NOTICE FROM STAFF
VPS AND DEDICATED SERVER CLIENTS PLEASE VIEW - http://www.wjunction.com/10-hosting-...ml#post1175445
THIS APPLIES TO EVERY CLIENT:
IF YOU PAID THROUGH PAYPAL, OR ANY OTHER PAYMENT PROCESSOR THAT ALLOW YOU TO DISPUTE PAYMENT - PLEASE DISPUTE YOUR PAYMENT, PROVIDING AS MUCH INFORMATION AS YOU CAN. IF YOU NEED HELP PM A MEMBER OF (WJUNCION) STAFF.
SHARED HOSTING CLIENTS:
PLEASE USE THIS THREAD FOR UPDATES ON SHARED HOSTING AND/OR REFUNDS ETC.
100% of this may not be true, I'm just typing what I've been told the past two weeks, enjoy the story.. Not a happy ending.
November 28 - RapidSpeeds servers went down (Probably wrong date...)
November 29 - BoxSlots received 25 orders the next day.
November 30 - BoxSlots received 35 orders & sold out.
December 1 - BoxSlots received 40 orders & sold out once again.
December 2 - Tickets were being answered & everything started to go back to normal (sold out)
December 3 - BoxSlots was taken down by a jealous competitor. (Hacked) Nearly 30 clients left.
^ 80 hour work week
December 4 - All nighter, setup 300 VPS's & started performing over installs, tickets, etc. (30 hours straight no sleep )
December 5 - Still performing installs, tickets, charge-backs, etc.
December 6 - Everything was slowly going back to normal, only a couple of tickets left.
December 7 - BoxSlots was once again hacked by a jealous competitor.
^^ 3 hours a sleep each night.. healthy huh? Bad customer service my ass...
December 8 - Once again, setup 250 VPS's, installs, answering tickets & dealing with more charge backs.
December 9 - Nearly every penny was spent on security, upgrades, server maintenance, etc...
December 10 - Tickets, installs, charge-backs, normal day after being hacked..
December 11 - Xen was upgraded to a better control panel & was hoping for auto-reinstall to be done by the end of the week.
December 12 - Tickets & xen work...
December 13, 2011 - During the day, the jealous competitor somehow hacked into our systems & started re-installing our client's servers. Solus was taken offline to prevent this from happening to the remaining clients. During the day, rk's internet was taken down, so he had no way in helping the situation (tickets were not answered, due to the fact, I don't have access to refunding the payments, solus, etc...).
Financially, BoxSlots cannot go on, due to the charge-backs, hacking, & security improvements (I guess they didn't work huh?)
Reputation, we provided a service with decent support & services, only thing that makes us look bad is the hacking... Overall we were a great company.
@Remaining Clients
If you do "have" a server online still & it has not been cleared, please make a backup of all your data ASAP.
I'm 99.9% sure I'm going to be banned because of this prick, I've done my part in this company by providing a service & doing the best I can to make everybody happy, if you guy's can't see that, you need to smash you heads in.
Hope you guy's find a decent host, I worked my ass off & this is what I get in return.
Take care.
Zack
VPS AND DEDICATED SERVER CLIENTS PLEASE VIEW - http://www.wjunction.com/10-hosting-...ml#post1175445
THIS APPLIES TO EVERY CLIENT:
IF YOU PAID THROUGH PAYPAL, OR ANY OTHER PAYMENT PROCESSOR THAT ALLOW YOU TO DISPUTE PAYMENT - PLEASE DISPUTE YOUR PAYMENT, PROVIDING AS MUCH INFORMATION AS YOU CAN. IF YOU NEED HELP PM A MEMBER OF (WJUNCION) STAFF.
SHARED HOSTING CLIENTS:
PLEASE USE THIS THREAD FOR UPDATES ON SHARED HOSTING AND/OR REFUNDS ETC.
100% of this may not be true, I'm just typing what I've been told the past two weeks, enjoy the story.. Not a happy ending.
November 28 - RapidSpeeds servers went down (Probably wrong date...)
November 29 - BoxSlots received 25 orders the next day.
November 30 - BoxSlots received 35 orders & sold out.
December 1 - BoxSlots received 40 orders & sold out once again.
December 2 - Tickets were being answered & everything started to go back to normal (sold out)
December 3 - BoxSlots was taken down by a jealous competitor. (Hacked) Nearly 30 clients left.
^ 80 hour work week
December 4 - All nighter, setup 300 VPS's & started performing over installs, tickets, etc. (30 hours straight no sleep
)December 5 - Still performing installs, tickets, charge-backs, etc.
December 6 - Everything was slowly going back to normal, only a couple of tickets left.
December 7 - BoxSlots was once again hacked by a jealous competitor.
^^ 3 hours a sleep each night.. healthy huh? Bad customer service my ass...
December 8 - Once again, setup 250 VPS's, installs, answering tickets & dealing with more charge backs.
December 9 - Nearly every penny was spent on security, upgrades, server maintenance, etc...
December 10 - Tickets, installs, charge-backs, normal day after being hacked..
December 11 - Xen was upgraded to a better control panel & was hoping for auto-reinstall to be done by the end of the week.
December 12 - Tickets & xen work...
December 13, 2011 - During the day, the jealous competitor somehow hacked into our systems & started re-installing our client's servers. Solus was taken offline to prevent this from happening to the remaining clients. During the day, rk's internet was taken down, so he had no way in helping the situation (tickets were not answered, due to the fact, I don't have access to refunding the payments, solus, etc...).
Financially, BoxSlots cannot go on, due to the charge-backs, hacking, & security improvements (I guess they didn't work huh?)
Reputation, we provided a service with decent support & services, only thing that makes us look bad is the hacking... Overall we were a great company.
@Remaining Clients
If you do "have" a server online still & it has not been cleared, please make a backup of all your data ASAP.
I'm 99.9% sure I'm going to be banned because of this prick, I've done my part in this company by providing a service & doing the best I can to make everybody happy, if you guy's can't see that, you need to smash you heads in.
Hope you guy's find a decent host, I worked my ass off & this is what I get in return.
Take care.
Zack
Last edited by a moderator:
