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BackHost.us - Offshore , cPanel , Starting From $1.50/month!

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ReMiXeDg

ReMiXeDg

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2012
7
0
Are you always seeing your site down and tired of the downtime?
Are you not happy with your services?
Paying too much money for a small shared hosting plan?
Looking for a short cut and a easy way to build yourself or business a website?
Then you need to check us out at backhost.us
This is your chance to take a back door into the hosting industry and build your site without any problems and no downtime!
We have plans that will be good for any type of website starting from $1.50 with additional promo codes that you can use!
WANT TO TRY US FOR 7 DAYS? SIGN UP HERE CLICK HERE FOR A TRIAL

**********This Months Coupon Codes**********​

WHT35 - 35% off monthly USE THIS PROMO ON YEARLY PAYMENTS!
WHT50 - 50% off first month - CODE NO WORK WITH SMALL PLAN // CODE DON'T WORK WITH YEARLY PAYMENTS


CURRENT PACKAGES:​

--_$1.50 Plan_--
1 GB Disk Space
15 GB Premium Bandwidth
Unlimited E-mails
Unlimited Mysql Databases
Unlimited FTP Accounts
Unlimited Subdomains
Unlimited Parked & Addon Domains
Free Account Transfer
30 Days Money back Guarantee
99.9% Uptime
24/7 Managed Support
Free Setup & Instant Activation!
Price:
$1.50/monthly WITHOUT A PROMO!
$0.95/month - Pay Yearly SAVE BIG! (Total = $11.40 )

More Info > Order Now


******************************************


--_Starter Package_--
2 GB Disk Space
25 GB Premium Bandwidth
Unlimited E-mails
Unlimited Mysql Databases
Unlimited FTP Accounts
Unlimited Subdomains
Unlimited Parked & Addon Domains
Free Account Transfer
30 Days Money back Guarantee
99.9% Uptime
24/7 Managed Support
Free Setup & Instant Activation!
Price:
$3.00/monthly WITHOUT A PROMO!
$30.00/year - Pay By Year SAVE BIG! (2 months free)


More Info > Order Now

******************************************
--_Professional Package_--
5 GB Disk Space
125 GB Premium Bandwidth
Unlimited E-mails
Unlimited Mysql Databases
Unlimited FTP Accounts
Unlimited Subdomains
Unlimited Parked & Addon Domains
Free Account Transfer
30 Days Money back Guarantee
99.9% Uptime
24/7 Managed Support
Free Setup & Instant Activation!
Price:
$6.00/monthly WITHOUT A PROMO!
$66.00/year - Pay By Year SAVE BIG! (1 month free)


More Info > Order Now


******************************************
--_Ultimate Package_--
10 GB Disk Space
250 GB Premium Bandwidth
Unlimited E-mails
Unlimited Mysql Databases
Unlimited FTP Accounts
Unlimited Subdomains
Unlimited Parked & Addon Domains
Free Account Transfer
30 Days Money back Guarantee
99.9% Uptime
24/7 Managed Support
Free Setup & Instant Activation!
Price:
$12.00/monthly WITHOUT A PROMO!
$132.00/year - Pay By Year SAVE BIG! (1 month free)


More Info > Order Now


*********************
- Our Goal -
Keeping our prices below industry level, yet providing a service with such sheer quality and reliability.
It exceeds far beyond industry standards. We will continue to refine our powerful products and service, Implementing
new features and improvind usability based on customer feedback.
*********************
USEFUL LINKS:
HOME PAGE
7 DAY FREE TRIAL
OUR TERMS OF SERVICE
OUR ABOUT US PAGE
WHY OFFSHORE
GO DEDICATED!
OPEN VZ VPS
XEN VPS SERVICES
-----------------------------------------------------------------
CONTACT US:
By email: Greg@backhost.us or Sales@backhost.us
Submit a Support ticket:click here
Call us on skype: bh_greg or backhost
 
10 comments
Rude and unprofessional

So I have decided to venture and branch off in a new experiment with a forum and I found this host that was appealing.

Now my current host, Kristihost, is superb and I love the company....However, I'd prefer to separate my two websites as much as possible so I decided to take out a second host.

So I signed up for the new host 4 days ago and already I realized this was not going to be as good as the initial and current service i had with kristi.

Day 1:
Asked some questions about the host.
Their last downtime(When it occured and for how long)
How long they were in business?
How large is their clientbase

Overall my questions were answered but not as politely or even friendly. Not rude...Just not as inviting.
Plus, it seems a bit unprofessional for me to be answered with Yep or Nope.

Also, he was using an android phone to communicate with me which resulted in 2-5 mins delays in his responses.


Day 2:
There was a downtime for about 20 minutes. The site was really slow and at times would not load up at all.
The explanation as to why was not really explained but i didn't make a big deal about it. It was 20 minutes.
though it was alarming a bit as this was only Day 2 and there was already issues. But i decided to overlook it and keep hoping for better service.

Day 3:
I was at school and I come home and see my site is down again....It took an hour or so for it to come back up but god knows how long it had been down as I had been at school for about 8 hours.

So i came home did some research and found a new company to try.

Day 4:
I decide to contact them via their live support(they have no phone number) to cancel. Most companies have the option to cancel service via the client area but i did not see said option.

This was at 8 a.m.

I check in all day long for the live chat to be up. For the past four days the chat sporadically opens up whenever they feel the need to.

So i ask them about their customer service hours....I get a general answer
"From Morning to night"

Except...it is now 6 pm and they are just NOW online -_-

So i request a refund and come to find out, they don't offer refunds except on a free trial. Except i thought i was on a free trial. According to the person, I signed up for a PRO account. Except they have been emailing telling me that i need to upgrade my account because my free trial ended so i was under the impression iw as under a free trial.

According the owner, it was an email script error and they were not going to honor the refund.
I debated with the dude for about 20-30 minutes about how that is not good business practice because this whole time I was under the impression I was on a free trial and their emails were actually reinforcing my thoughts on this.

he still saw nothing wrong with this and it went on for another few minutes till he said this....
http://i42.tinypic.com/281rhjp.png

and i replied back with this
http://i43.tinypic.com/6r4n14.png

It was never about the cash. It was 3 freaking bucks. I am not broke by any means. It was about the principal of the matter that the company was sending emails to me for the past two days telling me to upgrade my account from a free trial and then trying to deny any responsibility or even try to understand where my confusion came from. Instead I was being blamed for being mislead as it was my own fault that their company was sending me the wrong email

Since he said if I needed more money I should have asked for about 200 bucks so i can get a good VPS.

I've since decided to start my second website with Liquid web.
Lesson learned: If the first conversation you have with the company is mediocre, don't sign up for service.
 
it has nothing to do with "man up" nor am I crying. It's called giving feedback. Perhaps you should learn how to take criticism and use it to better yourself and your company instead of being asinine to your customers.

It's not attractive of a "business man" such as yourself to behave in a juvenile way and like the people on WHT saw, I want to make sure i get the word out about how rude you were when i requested the refund in the first place.

Good day to you.
 
That's fine :) I am currently hosting 3 sites with different companies and i've never had to deal with anyone rude or disrespectful who tried to blame me for an error on THEIR part.

I'm not going to engage anymore with you in these debates because I am not sure if you are really genuinely this dense or just don't care at how unprofessional you look as a rep of backhost.us and you really should learn to take criticism a bit better. The screenshots above and on WHT and on a few other sites I posted this review(about 4 others) show the character and the type of customer service one should expect from dealing with this company.

There are other hosts in this section who are criticized daily by multiple people and as much as that may piss them off, they don't behave like you do. Best of luck with you and hopefully you'll work on that customer service a bit.
 
Sønic said:
Wow iraton, stop talking, your just adding insult to your own injury.
/facepalm.
Click to expand...

The problem with that individual has become personal. Yes i accept, the server was down for couple of times, we were having some abuse. I believe we resolve the problem pretty fast compare to some reviews out there.

And this is for next possible customers. We know exactly how frustrating is to have downtime. That's our first priority along with keeping your information 100% encrypted, including client area, live chat, support, and emails. We are 1 of the best offshore hosting out there told by our own customers.

Anyway back to business. We will be launching our next VPN plan available Romania, Germany and probably Turkey, what do you guys think?

Tired of your isp watching your a** come talk to us! ;)
 
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