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KatFile – Earn up to $100 PPD + 50% Sales/Rebills

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Dear Customer Support Team,

My account username is wky7021. I have strictly complied with all terms of service and have not violated any policies regarding the transfer, rental, lending, or sharing of accounts.

My account is currently suspended. If this suspension is due to a system error or false positive, I kindly request your assistance in reviewing the account and restoring my access.

Thank you for your assistance.
 
Title: Suggestion: Restore Full API Functionality

Hello KF Team,

I would like to make a suggestion regarding KF's API.

I hope you will consider restoring all previously available API features. Even relatively small convenience features can make a significant difference to the overall user experience, especially when performing routine tasks or working with multiple items.

Having a complete set of features allows users to manage their work more efficiently, reduces unnecessary repetitive steps, and makes the service more convenient to use.

I understand that some adjustments may be necessary from time to time, but I believe it would be better to maintain the full functionality whenever possible rather than disabling features that users have come to rely on.

I hope KF will reconsider the current restrictions and bring back the full API functionality.

Thank you for your consideration.
 
Good afternoon @KatFile, could you check the upload? I'm getting this error when I try to upload via the web interface:

Error: null filesize or wrong file path
And it's not working via FTP either.
Post automatically merged:

Good afternoon @KatFile, could you check the upload? I'm getting this error when I try to upload via the web interface:

Error: null filesize or wrong file path
And it's not working via FTP either.
Fixed, thanks.
 
Last edited:
I still can't log in. And this 3rd time I asking to fix it. If you can't fix it then I'm done with KatFile

User loveforever819
Don’t waste ur time, after you recover access, your account will get locked again, they’ve implemented an "abuse" system (vibecoded and not tested properly) that will mark your account as suspicious or abuser and lock you out. Even if you didn’t break any rule.

And this is an endless loop, when you get access again, in a few days you are locked out again…

Just search in google, there are plenty of forums and websites, even on truspilot… of customers complaining about account locked or can’t login.

Looks the detection system they’ve implemented is not even tested and is too aggressive with everyone.

I guess this is what happens when you let the AI do the job for you and you don’t have any idea of he’s doing…
 
Uploads constantly fail, and downloads keep getting interrupted. To make matters worse, failed downloads still use up my quota and trigger a mandatory cooldown before I can try again. Is it really too much to expect a platform to perform even its most basic functions properly?
 

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KatFile
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