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🔔 Important Announcement from CASTHQ Support 🔔


Dear users,


Recently, we have received many of your requests and noticed that some issues remain unresolved:
– some of you haven’t received payouts yet,
– some accounts are still not unbanned,
– others are facing different technical difficulties.


We acknowledge these problems and want to ensure that every request is handled as quickly and effectively as possible.


📌 Starting today, we are concentrating all technical support in Telegram:
👉 @casthq


There, you will communicate with a professional assistant who will resolve your issues promptly.


To speed up the process, please submit your requests in a clear structure:


  1. Your login on the website;
  2. A short and clear description of your problem.

âš¡ All requests will be processed in the shortest possible time.



Why is there such a high workload right now?​


We are actively working on improving the platform:


  • redesigning the website and improving usability,
  • testing integrations with new partners,
  • adding new services (including ZOOM),
  • making sure everything operates at the highest possible level.


Thank you for your understanding and trust 🙌
We truly value each of you and are working at full capacity for your success.


Sincerely,
Head Manager, CASTHQ
 
casthq said:
🔔 Important Announcement from CASTHQ Support 🔔


Dear users,


Recently, we have received many of your requests and noticed that some issues remain unresolved:
– some of you haven’t received payouts yet,
– some accounts are still not unbanned,
– others are facing different technical difficulties.


We acknowledge these problems and want to ensure that every request is handled as quickly and effectively as possible.


📌 Starting today, we are concentrating all technical support in Telegram:
👉 @casthq


There, you will communicate with a professional assistant who will resolve your issues promptly.


To speed up the process, please submit your requests in a clear structure:


  1. Your login on the website;
  2. A short and clear description of your problem.

âš¡ All requests will be processed in the shortest possible time.



Why is there such a high workload right now?​


We are actively working on improving the platform:


  • redesigning the website and improving usability,
  • testing integrations with new partners,
  • adding new services (including ZOOM),
  • making sure everything operates at the highest possible level.


Thank you for your understanding and trust 🙌
We truly value each of you and are working at full capacity for your success.


Sincerely,
Head Manager, CASTHQ
Click to expand...
still waiting for my payment, also I message you in TG and no response at all
Post automatically merged:

casthq said:
🔔 Important Announcement from CASTHQ Support 🔔


Dear users,


Recently, we have received many of your requests and noticed that some issues remain unresolved:
– some of you haven’t received payouts yet,
– some accounts are still not unbanned,
– others are facing different technical difficulties.


We acknowledge these problems and want to ensure that every request is handled as quickly and effectively as possible.


📌 Starting today, we are concentrating all technical support in Telegram:
👉 @casthq


There, you will communicate with a professional assistant who will resolve your issues promptly.


To speed up the process, please submit your requests in a clear structure:


  1. Your login on the website;
  2. A short and clear description of your problem.

âš¡ All requests will be processed in the shortest possible time.



Why is there such a high workload right now?​


We are actively working on improving the platform:


  • redesigning the website and improving usability,
  • testing integrations with new partners,
  • adding new services (including ZOOM),
  • making sure everything operates at the highest possible level.


Thank you for your understanding and trust 🙌
We truly value each of you and are working at full capacity for your success.


Sincerely,
Head Manager, CASTHQ
Click to expand...

My messages are being ignored, The message I sent its been 12 hours and not seen nor responded.
 
Last edited:
Just a question, can we request multiple payouts?

For example.

Your pending payout: $20.35
And now my
Account balance: $30.055

Can I request this also?

Basically, can we do multiple requests?

Please tell me
 
Guys i'm still Banned whit NO VALID REASON! WJ Support Ask to Contact Telegram , on Telegram no Answer

I continue to stay allert about this player THEY DONT WANT UNBAN ME , ASD WAISTING TIME
 
paid ty
but thanks
u didnt even read telegram???
u dont answer issues here
u dont read important telegram messages
u need keep up good work but
also respond to imprtant messages!!!
 
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