Website down: DNS or hosting first?

[NiceNIC_COM]

When a website suddenly stops loading, the cause is not always the hosting server.

It could be DNS resolution, nameserver settings, DNS records, CDN configuration, SSL, browser cache, or the web server itself. In website support cases, checking the domain and DNS setup early can often save time.

For people managing websites, client projects, or hosting customers, what is your normal first check?

Do you start with DNS and nameservers, or go straight to the hosting server, logs, and uptime monitoring?

 

[Charlese]

Normally, i first check if DNS resolution is working properly, then check the server, and finally check the logs.

 

[AlexTechie]

Start with DNS first, If DNS is working correctly then check the hosting server. DNS issues are quick to rule out before troubleshooting hosting issue.