This is probably somwhere around september 27th, day after i get the hosting
Well currently I am on a shared account with them and so far it has not been the greatest.
Im experiencing quite a lot of downtime, and when server is up, quite slow response of the site due to them overloading servers and getting dossed a lot of the time.
Services I guess are not that expensive but there are things disabled. On the cpanel, every stat is disabled, like AwStats. I went through about a 3 day ticket process to have that enabled. After the long hassle and fight its finally up, but with the site always down its hard to even acess it.
Extra services such as dedicated Ip's are 5 dollars which is overpriced since everywhere else is about 2-3..
With ticket support, there are positives and negatives. The only positive thing is that they ussually respond quick, but sometimes you submit a ticket with a server down issue and they dont respond until you submit a second one, and the answer to the second ticket is not about the issue but why you shouldnt submit copies of tickets. Well im sorry but if you are responding to a secnd ticket respond to my server down issue..
If I do submit a ticket though about server being down, 100% of the time the answer is "Its loading perfectly fine for me over here" After hours of convincing and showing them its actually down for you and 200 of your users they finally accept it and say "oh ya it was a firewall problem.." I mean common atleast be proffesional about it and not say its up for me everytime i submit a ticket.
The second day of hosting I wanted a refund, BUT, they have a no return policy. Which I can see why because everyone would want a refund soon enough..
I hope this helped you, and if it did, take a second and press thanks :P
UPDATE OCTOBER 3d
Santrex.net scams!
Well with the site being down basically every day, I submit a support ticket, and every single of their replies is, its up. I basically tell them to stop screwing around and put the servers back on, because noone can acess them except you guys (santrex support).. Only to be responded a couple hours later with the response
After 6 days of hosting, which only about 2 days of the server being up, they terminate me account because I am using too much resource.
No refund, no nothing. Took my money, and terminated my account. If you try to charge back you get their "administrative fee of 250"..
But dont worry, santrex wont last long
Well currently I am on a shared account with them and so far it has not been the greatest.
Im experiencing quite a lot of downtime, and when server is up, quite slow response of the site due to them overloading servers and getting dossed a lot of the time.
Services I guess are not that expensive but there are things disabled. On the cpanel, every stat is disabled, like AwStats. I went through about a 3 day ticket process to have that enabled. After the long hassle and fight its finally up, but with the site always down its hard to even acess it.
Extra services such as dedicated Ip's are 5 dollars which is overpriced since everywhere else is about 2-3..
With ticket support, there are positives and negatives. The only positive thing is that they ussually respond quick, but sometimes you submit a ticket with a server down issue and they dont respond until you submit a second one, and the answer to the second ticket is not about the issue but why you shouldnt submit copies of tickets. Well im sorry but if you are responding to a secnd ticket respond to my server down issue..
If I do submit a ticket though about server being down, 100% of the time the answer is "Its loading perfectly fine for me over here" After hours of convincing and showing them its actually down for you and 200 of your users they finally accept it and say "oh ya it was a firewall problem.." I mean common atleast be proffesional about it and not say its up for me everytime i submit a ticket.
The second day of hosting I wanted a refund, BUT, they have a no return policy. Which I can see why because everyone would want a refund soon enough..
I hope this helped you, and if it did, take a second and press thanks :P
UPDATE OCTOBER 3d
Santrex.net scams!
Well with the site being down basically every day, I submit a support ticket, and every single of their replies is, its up. I basically tell them to stop screwing around and put the servers back on, because noone can acess them except you guys (santrex support).. Only to be responded a couple hours later with the response
After 6 days of hosting, which only about 2 days of the server being up, they terminate me account because I am using too much resource.
No refund, no nothing. Took my money, and terminated my account. If you try to charge back you get their "administrative fee of 250"..
But dont worry, santrex wont last long