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Plesk www and non www problem

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orc_dragoon

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4
2010
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Ive been using plesk for about half a month now and when I put some sites on my plesk ran vps. I noticed a slight traffic decrease.

For some reason my sites work for the non www, but when you try the www. version of the site, it goes to the default domain Page. Does anyone know how to troubleshoot or fix this?
 
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its a matter of choice to have either www or just domain.com, the best way to solve this is to use a 301 redirect , keep your domain as domain.com and use a 301 redirect to get the traffic from people going to www.
 
CrapH said:
its a matter of choice to have either www or just domain.com, the best way to solve this is to use a 301 redirect , keep your domain as domain.com and use a 301 redirect to get the traffic from people going to www.
Click to expand...

Yes, I know, but It seems the www. and non www are using different directories.
 
I've seen this glitch.

Delete the WWW entry out of the DNS zone, then go under domain administrator access and check the WWW checkbox. Wait a bit and then try it.
 
orc_dragoon said:
Ive been using plesk for about half a month now and when I put some sites on my plesk ran vps. I noticed a slight traffic decrease.

For some reason my sites work for the non www, but when you try the www. version of the site, it goes to the default domain Page. Does anyone know how to troubleshoot or fix this?
Click to expand...
Same problem. Maybe you use urgentvps? One domain i fix but i don`t know how but another still have this problem. Anyway Plesk is shit and worst control panel ever.
 
look at A records of www in your DNS manager, it should point to the same IP... if you do not have www entry yet better create one.
 
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