phpmyadmin required password, help

[Opium]

On my webhosting access to CPanel, from several day if try to connect to service "phpmyadmin" ask me user and password (I do not know this information).

I open 3 ticket on official support, but not respond and my site be off by one week, please help me.


If use user/password same of login to ContrlPanel give me login error!!
If try to access to phpmyadmin with databasename/dbuser-pw login error!!!
ERROR: #1045 bad login

Why? how to fix ? How to remove login to access phpmyadmin?

Thanks

 

[DejaVu]

for user try: root