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We do NOT delete billing accounts. Being an EU company, we are required to keep them on the record for at least 5 years. I will not discuss legal issues on a public forum for obvious reasons, but we do follow and comply with BREIN requests, same as everyone does on Netherlands servers, unless they want to end-up in a civil lawsuit with a 5-figures sum to pay.This is my last reply regarding this, you are free to PM me your email or ticket ID or domain name. I can assure you account has not been deleted nor ticket took longer than 24 hours to reply.Thank you and have a nice day.Kind RegardsKruno
We do NOT delete billing accounts. Being an EU company, we are required to keep them on the record for at least 5 years. I will not discuss legal issues on a public forum for obvious reasons, but we do follow and comply with BREIN requests, same as everyone does on Netherlands servers, unless they want to end-up in a civil lawsuit with a 5-figures sum to pay.
This is my last reply regarding this, you are free to PM me your email or ticket ID or domain name. I can assure you account has not been deleted nor ticket took longer than 24 hours to reply.
Thank you and have a nice day.
Kind Regards
Kruno
