[USER=36367]@minlee[/USER]
This log i can find:
Banned On Tuesday, 28 August 2018, 03:23
Reason: Continuous Overloading Network
So you got banned for bandwidth overloading ?
We just dont ban or send warning to every user..
If you think you dont use high bandwidth, take a vps with 5TB monthly bandwidth and see your uses 
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I replied into your ticket just now.
Copy of reply
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We will keep your account disabled for few days atleast.
Till that you have to wait.
Or off you can have refund of remaining days and move on.
We are not going to force you to keep using our service since you are not happy with us.
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Regards
HostDZire