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Hello,

Create ticket on HostDZire client area or pm me your registered email.

And sometimes in rdp data loss occurs because we use raid 0 and most of other providers also do same

so when disk fail it causes data loss.

So,

 Tip for you, if you care about data much, get dedicated server and use raid 1 or raid 10

its good for you.

Regards

Host DZIre