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[USER=146076]@kanye.ye89[/USER] DDownload itself is not negative, we have a good service here at a good price - which actually works well. DDownload just thought ahead and made some things better as a result... Requests are responded to, that's good BUT what's going really badly are the tickets. If it came down to school grades, I would give it a 5, why?[USER=114353]@ddownload.com[/USER] It takes days to weeks for a changeover. The action starts on December 1st, where I wanted to start in the PPS area, but here I see black because nothing is happening again, --> Ticket: QDB-JLE-4QNXThe same with the colleague is said in the ticket itself "I'll get in touch with you by tomorrow at the latest", --> Ticket: RY8-R7B-8YTYSomething urgently needs to be done here!The support is one of the most important and if it doesn't work or takes too "very" long until nothing happens, a whole point is missing.
[USER=146076]@kanye.ye89[/USER] DDownload itself is not negative, we have a good service here at a good price - which actually works well. DDownload just thought ahead and made some things better as a result... Requests are responded to, that's good BUT what's going really badly are the tickets. If it came down to school grades, I would give it a 5, why?
[USER=114353]@ddownload.com[/USER] It takes days to weeks for a changeover. The action starts on December 1st, where I wanted to start in the PPS area, but here I see black because nothing is happening again, --> Ticket: QDB-JLE-4QNX
The same with the colleague is said in the ticket itself "I'll get in touch with you by tomorrow at the latest", --> Ticket: RY8-R7B-8YTY
Something urgently needs to be done here!
The support is one of the most important and if it doesn't work or takes too "very" long until nothing happens, a whole point is missing.
