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Well, it's a matter of time.

I work with Turbo since a long time, no problems, but lately support has become horrible.

Now they refuse to pay me. No reason, no explanation, no reply.

Got Turbo accounts and wrote Telegram / @helencostaction with other phone, asking a silly question to test them. Answered the same day...

I am leaving messages everyday with the original phone (the unpaid request account) - they read but do not reply. Turbo doesn't want to pay.