Hello, nice to meet you. Thank you for your interest in our service.
We do not delete user videos at this time.
If you are a "website owner and you use our server on your website".
We are committed to keeping your data safe and complete. Even if the video is not working, we will not...
Hi!
Thanks for your information.
With your situation, first I need to know what browser you use, what is your device, what is your country's internet connection. We need to know this information so that the Testor team can simulate and test this issue. We are happy to listen to your feedback.
Hello!
To get your issue resolved as quickly as possible, could you let me know what your account is?
Normal videos have 2 qualities. For best optimization, we leave it 100% automatic instead of fixed for <iframe>
You can completely change it as you like when you use it.
Hello, Currently, our encoder is fully automatic and encodes videos based on the original video you upload. When encoding a video, the original video will no longer be retained and the system must force encoding. You cannot choose the quality you want, in the future we will have a policy on your...
Hi thank you for following and caring. Currently we cannot complete the reward policy and we are still encouraging users to use personal advertising
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Thanks for your comment. This measure is to avoid server abuse and connection issues from users who are only using a single server...
Hello, You can reconnect to the FTP server. You are using the old FTP server, we have changed the FTP server. We are sorry for the problem you are experiencing.
Hello so sorry for the problem you encountered. Can you private message me your email. I will verify again.
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Hi, You can send me a private message on your email. I will check and verify
The server is still connected
can you try again? can you give me a screenshot of the error.
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We apologize for our maintenance issue as the server is experiencing issues and we are forced to extend the maintenance time. We will notify you again when everything is complete
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Hi!
We provide "Pick & show subtitle (if any) automatically"
subtitle will be automatically selected according to browser language.
If you enable this feature, subtitle will be automatically selected when playing.
Want to change the default player? you can also click on "Player" and choose the player you want to "set as default"
Currently you can add ad codes from other advertisers on the market. we only have 1 ad in the server. and we do not have a policy about premium accounts.
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NOTICE TO ALL...
Hello, with uploading videos to the folder. You can click on the edit folder then you can see "upload new videos to the folder".
Currently our video list API only shows all videos. You can use the folder API which will show the number of videos.
If you use "Automatic ads"
it will convert into revenue.
But in this version we can not pay. We will introduce payment policy in the next update.
Currently you can place custom ads to get revenue.
Dear Customers,
We would like to inform that UpnShare platform will install 1 more default ad on the server frame as part of our testing campaign.
And next month's update. There will be only 2 ads maximum on the entire server. No third ads will appear (APPLY PERMANENTLY IN THE FUTURE)
This...
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