I'm sorry for the inconvenience you've experienced while using our service, could you please let me know your username? I'll check to see if your support ticket has been missed.
Then I'll support you asap!
With 0 Earning mode, we only place one pop ad, if you see there over 1 pop ad, please provide us some informations, We'll ask our adnet partner to check now.
- Video ID and your geo/country ?
Please let me know your user name, I'll check your account
1726383945
We checked, this video is being played normally
Please let us know what device and browser are you using?
we encode video to multi quality, can you share us your account email? we'll double check :)
1724913879
what video type did you upload? mkv?
If possible, please create a support ticket, we will check both original and encoded videos
1724913981
Yes, you can use API to get video id to embed to...
Yes, we'll add this option asap :)
1724859956
Do you want to encode your videos to only 480p? not multi quality?
That video is being encoded, so you can't download it yet, I'll show the notification on download pages
1724860009
Can you tell us your account email or create a support ticket so...
You should check your setting,
If you disable Direct Access, the videos are only played when you embed to your sites or you login StreamSilk account.
1724388062
We're a new hosting
Why do you think so? you are so sure, no matter how I explain, you will not believe.
If you have free time, you can try our service, I think you may change your original thinking :)
1724073243
thank you for your fair review and I think Time will tell ...
1724073443
I think the reason is your...
Hello, we still support remote upload via mp4/direct url, google Drive and some host
With your url, please create support, we'll check it asap
Thank you
1723994848
Thanks for your detailed and fair review. :)
The reason we only encode the video by 720p resolution for free account is to avoid...
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