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It looks like your account hasn’t been activated at all. Please contact https://support.ddownload.com - they will be able to assist you. Our team is now fully back as well. Starting tomorrow, we will continue working on the developments for the platform. There are still several additional...

Can you both please send Ticket ID's or Email Ticket ID's. I will take care of it now.

In this case just prolong your Account for one month over Cryptocurrency and we will adjust it. Depends which account you have. Normal Premium accounts -> 365 days inactivity. VIP -> forever.

Account activated?

All payments done

We do not have any issues. Everything is fine. To be honest, after 117 tickets from you, it no longer makes sense to continue responding. I don’t understand what you expect to change by opening tickets every day asking “why no sales.” Instead of putting so much effort into opening tickets, it...

Always contact https://support.ddownload.com they will activate your Account. Yes, this feature will be implemented soon. As i told, we are currently absent and will be back by latest next week with further upgrades and changes on the platform. Its our competitive price. Most of our...

Can you send me an screenshot or link over PM so i can check this?

Of course. Suggestions for new Features are always welcome. You can give suggestions here or over PM if you want. We will try to implement them. Currently we are little bit absent, but it will change bit latest next week. Then there is a mistake. Please contact me here or at...

All open payments will be closed during this week.

We implemented a fix. If any auto-payouts were made in the last few hours, it was because of us. The issue has been resolved and it should work properly now. Sorry for the inconvenience.

We will point this in next update on our website. We need to verificate always incoming traffic. Especially when its about PPD. Security reasons for us, because too much Bot activity. We will fix this one. You need to activate Account first. We need to verify your Traffic. Noted this down.

Always open Tickets at https://support.ddownload.com for requests like that. I have noted some of your suggestions, which we can certainly implement. Please just give us a little time to sort things out. Regarding the download speed, we currently have a cap of around 15–20 MB per file per...

Let us fix this one aswell. Thanks for reporting. EDIT: Fixed

Quick Updates on Recent Changes We’ve just implemented several adjustments and improvements: FTP Fixes: Some remaining bugs in FTP have been addressed. There may still be a few minor issues - please report them so we can fix them promptly. New Public Folders: Public folders now use random...

Next time, please send the links us here over PM or Ticket. We have activated logging so we can see where the gap exactly is.

We are still on My Files Page. Its not yet fully finished. About the 403 Error. Could be old Files from back then which we moved to our new Servers or some "Uploads" during we were updating our Database. If you have such files, please send us those links over https://support.ddownload.com

We are on it currently. Please do not use it anymore. Its not in use anymore. We are moving it to the normal page right now.

We have just rolled out several updates: FTP login is now secured via TLS/SSL encryption. - Ghost folders that were previously deleted will no longer appear. - Previously, login was only possible with a username, but you can now also log in using your email address. - Rate-Limiting and Filter...

It will be 100GB. We are doing some adjustments currently after that ready to go. FTP will be also fixed.