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It should be fixed now. Try now. Depends how much Sales you can generate. We are working on this it will be solved within short time. Its in our todo list.

The deletion is triggered from time to time due to file inactivity. This typically happens between 200 to 250 days, depending on file performance. Unfortunately, it is currently not profitable for us to keep files for over 200 days without any sales or downloads. I understand that archives are...

Please contact info@ddownload.com We have removed support.ddownload.com because customers were sending emails and opening tickets at the same time. This required us to process everything twice, which was inefficient and unnecessary. We will be implementing Zendesk soon as an alternative. In...

Within next 24 hours!

We are starting very soon with the payments :thumbsup:

Please send us example link. So we can fix it aswell. @mecanion The new measure was too aggressive the first days, but it should be fine now :)

We have fixed it now. It should reflect within next 10 minutes.

Can you send me example Download link over PM here? https://www.wjunction.com/conversations/add?to=ddownload.com

We currently do not have Chinese available on our website yet, although this is planned for the future. Could you please let me know whether you meant Japanese instead, or are you using a browser-based translation, such as Google Translate? Thank you very much for your reply.

Hi dear affiliates, We are currently experiencing a slight delay with payouts. However, we will process them shortly as soon as the funds arrive and will then settle all open balances. We’ve noted this and will keep you informed with any new updates. The issue regarding the 300 files is on...

We have added this feature now: (access: https://ddownload.com/request_money.html) New Withdrawal Methods Added We are pleased to announce that we have added new withdrawal methods: Wire Bank Transfer (SWIFT) SEPA Bank Transfer Bank transfers are available for amounts of 700 EUR / 800...

Dear Affiliates, We have now added a new option that allows affiliates to obtain payout statements via the Request Money page. https://ddownload.com/request_money.html You can download a PDF document for each paid-out period. This is intended to help you with tax-related documentation...

We have a new update: Due to high customer demand, you can now view your purchase history and download your invoices as PDF files. URL: https://ddownload.com/?op=my_account&trans_page=1 I will take care of it right now. Thank you for your feedback. We are, of course, aware of this and...

You will receive as soon as possible an answer to your ticket.

Will be done within next 24 hours. You mean by fetching your own public folder URL? Alright we will consider that one! Yes possible, but only with contacting us. Best over https://support.ddownload.com What you mean by remote downloading? We dont have much traffic from Egypt...

You only need to make it public once by generating the folder. After that, you receive a fixed link. You can decide whether files should be public or private, and this can be controlled via the API. We integrated this feature just last week: https://ddownload.com/api#file-set-property Regarding...

Please contact https://support.ddownload.com they will manually send it. This will come back aswell. Allow us little bit time to add this again. Yes, depends if your Account is activated or not. You need to contact support https://support.ddownload.com Your Account is not banned due to...

@aa966544 contact https://support.ddownload.com they will unblock it. New API Endpoint: Set File Property https://ddownload.com/api#file-set-property We’ve added a new API endpoint that allows you to change file visibility and access settings directly via the API. Endpoint...

We have noticed this aswell and are on it currently. Thats because your Account is not activated. Please open Ticket https://support.ddownload.com

We have processed all payout requests up to today. There are currently no pending withdrawals. Yes, we are currently quite busy with further developments of the new platform :) Sorry about that. I will take care of it right away. Please contact https://support.ddownload.com they will help...