When you submit a question to Support do you get an instant confirmation email with a ticket number or something like that?
Or do you have to wait hours until you get the email with the response/solution for the problem?
I submitted a question but nothing in my email yet, I'm not sure how it...
I'm going to request my first payment using Paypal, I would like to know how long takes to get paid since the moment I make the request, according to the Openload website requested payouts are processed within 24 hours but Paypal is always problematic. Thank you.
I'm trying to opload a 250mb MP4 file and Openload is making an auto-conversion reducing the filesize, when I upload a 1gb MP4 file nothing happens. Why is that and how to avoid the auto-conversion process? (Conversion Settings > Auto-Convert Videos into streamable videos > Uncheked, but the...
Thanks for your answer.
I see that my previous payment request has returned to my balance, this means that you're not working with Skrill anymore?
Please remove that option to avoid future problems.
I have an original video (1080p / 100mb) with reduced quality by Clipwatching (360p / 10mb), what's the quality that the user will get to watch the clip? If the default quality is the reduced clip, how can the user get the original quality?
A couple of questions:
What's the difference between a clip and a video (from remote uploading)
Is there any way to change the thumbnail video after uploading?
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