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Hello! HostHatch, Inc was found in April, 2011. Since over one and a half year, we have provided VPS, Dedicated Server, Cloud services and shared hosting (web hosting) to our clients on servers based in Netherlands and USA. Some features of our web hosting packages are: - Located on a...

Depends on the price of the VPS as well. You need a nice amount of CPU share and hard disk IO for encoding, so you will need to pay well for it. On a VPS, you are sharing hard disk IO, so it affects other users too and it is not worth for a provider to provide a VPS for one client while it...

Hey, Yes we are active, were never inactive. :) Thanks,

Hello! HostHatch, Inc was found on 11th April, 2011. Since over one & and half year, we have provided VPS, Dedicated Servers, Shared Hosting and Cloud services to our clients on servers based in Netherlands and USA. Our Cloud is designed in a way that if one host server fails, another will...

proaudiozone, I'll take care of this shortly.

You asked for a refund a few minutes ago, it will be done within 24 hours. We can't really respond to everyone in 5 minutes and I'm sure that won't make me a "ripper".

Sorry for the delay. We'll be adding stock either on this weekend or Monday. When we do, we'll be doing a promotion. :) Thanks,

Have you opened a ticket for the above? If not, please do so. Regarding the slow ticket response time, this will be fixed after this weekend. We have a lot of work on our hands. We still are getting back to tickets in around 1 hour now but should be faster after this weekend. As I said above...

We're re-designing all the packages, and we'll get more stock on this Thursday/Friday so we might run a promo then. I can't do any discounts right now. Abdullah

The pricing was updated a few months ago. I'll update the pricing in this thread shortly. Will be opening a new thread with all the new cloud plans soon and will request this one to be locked. Edit: Updated now. Thanks,

Do you have a ticket ID? Send me an email and I'll get it sorted (do not PM me as that will be a further delay as I don't get an email if I get a PM here). Have a lot of tickets in queue at the moment but downtimes one are priority of course. Also - we do not have any servers down at the moment...

We migrated to cloud a couple weeks ago, and the old servers were planned to go offline on 18th, and yet they were taken offline on 25th. We sent out around 5 emails for this. I've got many people telling me that they did not read the emails and when I asked why, the answer was they thought it...

If Kimsufi is over your budget, than good luck in finding a cheap server.

Thanks Sadred, we've been working hard to make everyone happy in the last few days and we're in the final steps now. Thanks for the feedback! If you have any issues, feel free to shoot me an email and I'll get them fixed right away.

We had a planned maintenance today, which went pretty smooth overall, but one of the host nodes (KVM 2) did not seem to pick up the new configuration. I was working with OnApp to fix the configuration to bring back the host node online, so that is why I could not update your ticket in that...

At HostHatch, we can now provide high bandwidth servers in SmartDC, Netherlands. As we buy in bulk, we are able to pass on the savings and lower pricing to our customers! 40% OFF OR 10% OFF RECURRING LAUNCH DISCOUNT! MENTION "LAUNCHDISCOUNT" IN YOUR EMAIL TO SALES! ONLY LIMITED TIME! Intel...

Was already on it when I got your first PM. I'll reply shortly to your ticket as I am currently investigating your issue.

Are you using OnApp through WHMCS or direct? Send me an email with your account email and I'll get it fixed for you. OnApp can perform a LOT more functions than SolusVM. Reinstalling OS, ram usage, IOPS usage, real-time bandwidth usage graphs, console, your own custom firewall rules and a lot...

Hi pacoalcido, I'm not sure who you are exactly, but most of the users are already moved to our cloud infrastructure. If you are on a VDS, it will be moved tomorrow and you will receive an email with further details. Cloud is based on enterprise SAN storage using open-e and a great network...

i3D is also pretty good, if you want to go for Netherlands. They don't have any budget network providers (like Cogent or He.net) so they have one of the best networks I've seen in Netherlands. Ask for Ramon from their sales, he gives pretty good pricing. :) SmartDC doesn't sell servers. i3D...