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Yes, we are aware of this and we are working on it. Currently a few servers have performance problems due to a recent relocation. Unfortunately, the many hits on the servers then cause our load balancing system to put them into maintenance mode. We then have to manually activate them again and...

✅ All payouts were processed today. There were delays in the last 5-10 days due to the holidays.:)

No, I don't see any possibilities there either.

Latest updates - A problem has been fixed whereby the thumbnails were no longer generated on some servers. Missing ones are generated later. - We have activated the remote uploads on new servers, so there should be enough slots again. There were also 1-2 adjustments. - Fixed a problem that...

Fixed automatically, it was only 2 minutes when the errors were displayed. No, this is only possible with premium plus (12$/month). Price for premium traffic is 2$/TB outgoing traffic. - We have fixed a bug that caused too many simultaneous custom domain requests not to be processed, due to...

Hello everyone, thank you for your patience. :sweat_smile: France: Due to local regulations, our domain voe.sx is currently inaccessible in France. We have not been formally notified by any party or authority regarding this matter and are therefore unable to provide specific details about the...

We don't have any ourselves, the Paypal 4-6% that you pay on receipt is added. Unfortunately I have no further information on this, we only forward the payments to a provider.

Do you mean because of the encoding queue? Or can they not be played at all? If you had simply clicked on the red bell symbol in your account, you would have seen the reason directly...

Can you test it again? You will probably have to cancel the payment once. My test was correct. By deactivating Payoneer, the payment methods Paypal and USDT ETH/TRC20/BSC/SOL were each requested (21.11-22.11) with a shift of 1 position. We have checked the payouts once with the account history...

You're right, that's a mistake on our part. We'll check it.

Presumably because we deactivated Payoneer, the first or last method was taken. You can adjust the setting again and then click on save: https://voe.sx/settings -> Account -> Payout Details

Yes, We had to cancel all 5-6 payouts of the payment method Payoneer, because our Exchanger of the last years currently has some problems. We have tried it several times in the last 1-3 weeks, but unfortunately it no longer offered Payoneer. Therefore, we have now cancelled them once and...

Do you mean in the share widget of the links? Under the link box there are actually 2 text fields in which you can enter sizes. These should also be set when reloading etc. (https://ibb.co/dJ9hYC1 embed code HTML, cookie controlled)

We have booked a large amount of new servers. Our Gbit capacities will be expanded in the next 1-2 weeks. Short-term capacity overruns should then be covered again.

so 4 days? :) here is a list with estimated times below https://voe.sx/payouts Payoneer 0-10d

Permanently during file upload? The upload server is changed after every upload, so this should be fixed automatically. :thinking:

Unfortunately, we can't do anything with such imprecise information. We have hundreds of servers, so if we don't receive a specific complaint with a link from a user via ticket, it won't help us. In general, we have been busy changing server nvme for the last few days and for another 2-3 days...

Hello! No, all complaints are processed within 24 hours, these are the legal requirements. Yes, we offer Bitcoin (BTC), Perfect Money, Advcash, Litecoin (LTC), Payeer, Payoneer, Paypal, USDT ETH/TRC20/BSC/SOL. Some of the methods such as Paypal, Payoneer are tied to a higher minimum amount (50$).

I can't say anything in general terms, we currently have 2 servers (<1%) that are in maintenance mode, and we change the nvmes on around 90 encoding servers. Some of them may be deactivated until they are in the process. The 2 switched off ones are currently being moved in the background and...

We have integrated an extra query. Theoretically, the message should be gone. Right, I can see it. There was one static standard for everyone. We have just published an update on this. It should work with the next update of the session data. In general, we always save all image formats so that...