Once again - we do not cut speeds on purpose, they have decreased due to the whole system load ( both upload and download speed values). We continue working fixing the situation.
Please submit a technical ticket and specify the file names and also the way you uploaded the files.
If the file...
We do not 'regulate' or cut upload or download speed values. They have dropped only due to the system load. And a result a number of sales could have decreased for some partners, but we see in our general statistics that level of sales stays stable.
We have explained that multiple times. A...
We are glad to present our December Promo! The Promo is for the partners who work with our pay per sale plan. We do not conceal the fact that this plan is a priority for us; all our top partners use this plan, and we offer the best PPS plan on the market.
So, within the promo we will pay...
Download speed is the main priority for us now, we discuss the ways how the system can be optimized technically (despite the increase of disk space).
Yes, a partner can obtain a discounted premium voucher in My account -> Vouchers section.
We do not have a reseller program at the moment...
To all our partners who are waiting for payouts using AlertPay - we are waiting for the money to come to our AlertPay account (hopefully till the end of this week) - then we will make payouts via AlertPay. You can request your payout request cancellation and request the payout via PayPal or...
About the situation with the system load and new servers - we would like to have new servers set up till the end of this week, however I won't promise that not to mislead you (some additional work of the admins in the warehouse may be required and we will have to make the testing well), so I...
Please read the thread, I am sure you will find my multiple comments and explanation. And i repeat again - if you do not see any improvement in upload speed - contact our support team or pm me. Please pm me your email, I will look into the progress of your files upload.
We actually did a lot to...
We are so pleased to work with the polite people who are ready to abuse us, at the same time they do not hesitate to ask for free premium account.
We welcome any comments/feedback, however not abusing...
The sales in your account look suspicious, however we have reviewed the account once again and will unblock it. Still we will check the transactions carefully anyway. Sorry for the inconvenience caused.
Please understand that when the whole system is loaded, that influences both download and upload speed.
I ve asked for your email address multiple times, you do not reply. So how can we even look into your account without knowing that info?
There are no reasons for that. We even can not check this situation until we have information about that very user.
I continue saying - you can make multiple checks yourself - make test sales, etc, etc. There are lots of people who did that and noone complained since all sales are counted...
To all our partners who are waiting for payouts using AlertPay - we are waiting for the money to come to our AlertPay account (hopefully till the end of this week) - then we will make payouts via AlertPay. You can request your payout request cancellation and request the payout via PayPal or...
We are sorry for some technical troubles today - we were making some changes to the system - they should increase the system performance.
Please submit a ticket to our financial department.
The waiting time depends on file sizes.
I am sure your request will be addressed.
Try any file hosting - all show good results now. If you upload at peak load moments, files may stay in the queue for some time.
We are aware about instability of download speed now, it is also the result of the system load, we will do our best to fix that soon.
Sorry, we do not have such...
You should continue the communication with the support team since they are aware of your situation.
The storage space is not limited, however inactive files get removed in 30 days since the latest download.
@Everyone - weekend is tough time, the service load increases on Saturday and Sunday, that is why speed becomes lower.
We will announce once the servers come and are set up.
I believe you use US servers, right? Please pm me your e-mail address.
Sales are counted in real-time and appear...
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